{"id":1793,"date":"2017-06-13T09:34:05","date_gmt":"2017-06-13T15:34:05","guid":{"rendered":"https:\/\/scaledagile.wpengine.com\/?page_id=1793"},"modified":"2026-01-13T13:21:31","modified_gmt":"2026-01-13T20:21:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/scaledagile.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
Scaled Agile, Inc.<\/strong><\/p>\n\n\n\n Updated:\u00a0January 13, 2026<\/p>\n\n\n\n Scaled Agile, Inc. (\u201cScaled Agile,\u201d \u201cus,\u201d \u201cwe,\u201d our\u201d) has created this Privacy Notice to explain our privacy practices with respect to how we collect, use, disclose and otherwise process personal information in connection with operating our business, as well as the choices available to individuals regarding such personal information. Scaled Agile may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. These supplemental privacy policies will govern how we may process the information in the context of the specific product or service.<\/p>\n\n\n\n Our websites, products and services are designed for enterprise customers, their representatives, and other individuals in their business or professional capacity. We do not offer products or services for use by individuals for their personal, family or household purposes. Accordingly, we treat all personal information we collect as pertaining to individuals in their professional capacities and not their individual capacities. This Privacy Notice does not apply to personal information we process on behalf of our enterprise customers as part of providing the SAFe\u00ae Enterprise Subscription. This Privacy Notice does, however, apply to personal information we process when individuals use the SAFe\u00ae Enterprise Subscription through one of our enterprise customers and then establish an independent relationship with us, such as when individuals obtain certifications. Scaled Agile\u2019s enterprise customers may have their own policies regarding the collection, use and disclosure of their users\u2019 personal information. Scaled Agile is not responsible for our enterprise customers\u2019 processing of personal information. To learn about how the relevant Scaled Agile enterprise customer processes your personal information, we encourage you to read such entity\u2019s privacy statement or contact it directly. <\/p>\n\n\n\n Please contact Scaled Agile, Inc. via this link https:\/\/scaledagile.com\/contact-us\/<\/a> if you have questions about this Privacy Notice.<\/p>\n\n\n\n 1. Whose personal information do we collect?<\/strong><\/p>\n\n\n\n We may collect personal information about individuals who interact with Scaled Agile, including: visitors to our websites; users of our mobile applications; course attendees; training partners; SAFe\u00ae Community members and customers; individuals who use our products and services through an enterprise customer if the user has established a direct relationship with us; individuals who take our courses via our training partners; and beta testers of new products and features.<\/p>\n\n\n\n 2. How do we collect personal information?<\/strong> <\/p>\n\n\n\n We may collect personal information:<\/p>\n\n\n\n 3. What types of personal information do we collect?<\/strong><\/p>\n\n\n\n a. Service Delivery<\/strong><\/strong><\/p>\n\n\n\n b. Marketing and Advertising<\/strong><\/strong><\/strong><\/p>\n\n\n\n We may engage third party advertising companies and social media companies to display ads on our service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the automatic data collection section above) over time across the service, our communications and other online services, and use that information to serve online ads that they think will interest you. This approach is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the \u201cOnline tracking opt out\u201d below.<\/p>\n<\/div><\/div>\n\n\n\n c. Compliance and Protection<\/strong><\/strong><\/strong><\/p>\n\n\n\n d. Research and Development<\/strong><\/strong><\/strong><\/p>\n\n\n\n e. Aggregation, De-identification and\/or Anonymization<\/strong><\/p>\n\n\n\n We may also aggregate and\/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose and otherwise process such aggregated and\/or de-identified information for our own legitimate business purposes\u2014including historical and statistical analysis and business planning\u2014without restriction.<\/p>\n<\/div><\/div>\n\n\n\n We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.<\/p>\n\n\n\n To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. When we no longer require the personal information we have collected about you, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.<\/p>\n\n\n\n We disclose personal information for the purposes described in this Privacy Notice.<\/p>\n\n\n\n We may disclose personal information to:<\/p>\n\n\n\n Our websites and mobile applications may also offer features or functionality (such as blogs, forums and tools) that enable individuals to post material publicly. The name or username that the individual provided will typically accompany the public post. We do not control how other users or third parties use any personal information that you make available to other users or the public. We make commercially reasonable efforts to verify that the parties with whom our mobile applications share personal information provide a level of protection of personal information consistent with the practices described in this Privacy Notice, except that all such parties described above other than service providers and affiliates may, to the extent permitted by law, use personal information as described in their own privacy policies. <\/p>\n\n\n\n When individuals submit testimonials and comments to us, we may publish this content on our websites. With an individual\u2019s consent, we may post the individual\u2019s name and other information s\/he permits alongside the testimonial or comment.<\/p>\n\n\n\n We reserve the right to disclose or transfer the information we maintain to a business transferee in the context of actual or prospective business transactions (or contemplation of such a transaction) such as through a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, bankruptcy or dissolution.<\/p>\n\n\n\n In addition, we may share your information to with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and Protection purposes described above.<\/p>\n\n\n\n We, our service providers, and our business partners, may collect certain information about the use of our websites and mobile applications and interaction with our emails by automated means, such as via cookies, web beacons (also known as 1\u00d71 pixels) and other technologies (\u201cAutomated Information\u201d).<\/p>\n\n\n\n Please see our Cookie Policy<\/a> for more information on our use of cookies and your choices regarding cookies. We, our service providers, and business partners may collect Automated Information about your online activities over time and across our own and third-party websites when you engage with our websites. In jurisdictions where Automated Information is considered personal information, or if we associate Automated Information with personal information, we will treat Automated Information as personal information in accordance with this Privacy Notice.<\/p>\n\n\n\n Information we may collect by automated means includes Device Data and Online Activity Data, as defined above.<\/p>\n\n\n\n Web browsers may offer users of our websites the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our websites may not function correctly. The \u201chelp\u201d menu on most internet browsers contains information on how to disable cookies, or you can visit www.aboutcookies.org\/how-to-control-cookies\/<\/a>.<\/p>\n\n\n\n We do not currently respond to \u201cdo not track\u201d signals. To learn more about \u201cDo Not Track,\u201d please visit http:\/\/www.allaboutdnt.com<\/a>.<\/p>\n\n\n\n The following choices are available to all users. Users who are located in Europe (including the European Economic Area (\u201cEEA\u201d), Switzerland and United Kingdom) or California can find additional information about their rights in the Notice to Individuals in Europe and Notice to California Consumers sections below.<\/p>\n\n\n\n a. Access or update your information.<\/strong> If you have an account with us, you may review and update certain personal information in your account profile by logging into the account.<\/p>\n\n\n\n b. Opt out of marketing communications.<\/strong> You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at support@scaledagile.com<\/a>. You may continue to receive transactional, service-related emails including but not limited to information about courses or exams for which you have registered, your certification, and changes in legal terms.<\/p>\n\n\n\n c. Cookies and browser web storage.<\/strong> We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity on our websites and third-party websites over time. For more details on how to configure cookies, see our Cookie Policy<\/a>.<\/p>\n\n\n\n d. Online tracking opt out. <\/strong>Like many companies online, we may use services provided by Google and other companies that use tracking technology. These services rely on tracking technologies \u2013 such as cookies and web beacons \u2013 to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarized below:<\/p>\n\n\n\n e. Choosing not to share your personal information.<\/strong> Where we are required by law to collect your personal information, or where we need your personal information in order to provide a service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the service by designating it as required at the time of collection or through other appropriate means.<\/p>\n\n\n\n The information provided in this section applies only to individuals in the EEA, Switzerland and United Kingdom.<\/p>\n\n\n\n Personal information.<\/strong> References to \u201cpersonal information\u201d in this Privacy Notice are equivalent to \u201cpersonal data\u201d under the \u201cGDPR<\/strong>\u201d (i.e., the General Data Protection Regulation 2016\/679 (\u201cEU GDPR<\/strong>\u201d) and the EU GDPR as it forms part of the laws of the United Kingdom (“UK GDPR<\/strong>\u201d)).<\/p>\n\n\n\n Controller and Data Protection Officer.<\/strong> Scaled Agile, Inc. is the controller of your personal information covered by this Privacy Notice for purposes of the GDPR. We have appointed a Data Protection Officer, whose contact information is: dpo@scaledagile.com<\/a>.<\/p>\n\n\n\n Our Representative in the EEA.<\/strong> Our EEA representative appointed under the EU GDPR is DataRep. You can contact them by sending mail to: DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland or email to contact@datarep.com<\/a>.<\/p>\n\n\n\nPrivacy Notice<\/strong><\/h1>\n\n\n
Table of Contents:<\/strong><\/h3>\n\n\n\n
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Personal Information We Collect<\/strong><\/h3>\n\n\n\n
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How We Use Personal Information<\/strong><\/h3>\n\n\n\n
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How We Retain Personal Information<\/strong><\/strong><\/h3>\n\n\n\n
How We Disclose Personal Information<\/strong><\/h3>\n\n\n\n
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Cookies and Other Information We Collect by Automated Means<\/strong><\/h3>\n\n\n\n
Your Privacy Choices<\/strong><\/h3>\n\n\n\n
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Notice to Individuals in the European Economic Area (EEA) and United Kingdom<\/strong><\/h3>\n\n\n\n