{"id":7921,"date":"2018-03-16T15:22:26","date_gmt":"2018-03-16T21:22:26","guid":{"rendered":"https:\/\/scaledagile.wpengine.com\/?post_type=case-study&#038;p=7921"},"modified":"2024-09-23T16:13:03","modified_gmt":"2024-09-23T22:13:03","slug":"air-france-klm","status":"publish","type":"case_study","link":"https:\/\/scaledagile.com\/case_study\/air-france-klm\/","title":{"rendered":"Air France-KLM &#8211; Accelerating Agile Adoption with SAFe"},"content":{"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"35\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2019\/03\/logo_air_france_klm.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-12406 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\"><em>\u201cWe wanted to experiment and demonstrate Agile principles and practices across domains. By empowering each business domain, acknowledging specific contexts in domains, fostering sharing, and \u2018try and learn,\u2019 SAFe has helped us get on the right track to success.\u201d<\/em><\/p>\n\n\n\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Claire Charbit<\/strong>, Program Management NWOW Agile Adoption, Air France-KLM<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns border-b border-gray is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France &#8211; KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns border-b border-gray mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-industry\">Industry:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Transportation, Aviation<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns border-b border-gray mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously<\/li>\n\n\n\n<li>On average, SAFe teams release 20% more effectively than waterfall teams<\/li>\n\n\n\n<li>The company gained 20% market share in the small and medium logistics market alone<\/li>\n\n\n\n<li>On one offering, the company exceeded expectation by 25%<\/li>\n\n\n\n<li>Air France \u2013 KLM is more intimate with its clients<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n&nbsp;\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.<\/li>\n\n\n\n<li><strong>Let domains and teams define objectives<\/strong>&nbsp;\u2013 Teams are more committed and empowered if they set their own goals<\/li>\n\n\n\n<li><strong>Train continuously<\/strong>&nbsp;\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">One of Europe\u2019s largest passenger airline groups, Air France \u2013 KLM operates up to 2,200 flights daily and carries over 93 million passengers annually. The company\u2019s five airlines\u2014Air France, KLM Royal Dutch Airlines, Transavia, HOP! Air France and Joon\u2014cover 320 destinations across 114 countries.<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg);background-position:56% 62%\"><img loading=\"lazy\" decoding=\"async\" width=\"758\" height=\"500\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg\" alt=\"\" class=\"wp-image-184495 size-full\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg 758w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj-300x198.jpg 300w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj-50x33.jpg 50w\" sizes=\"auto, (max-width: 758px) 100vw, 758px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In a highly competitive industry, where information systems can be strategic competitive assets, Air France \u2013 KLM set out to reduce its time-to-market with business applications. To do so, the company decided to improve the business\/IT collaboration by breaking down silos and expanding Lean-Agile practices.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cBefore, in moving from waterfall to Agile, we were not able to make the leap on a broader scale,\u201d says Edwin Borst, Program Management NWOW #agile Adoption, Air France \u2013 KLM.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Achieving its goals would require bringing together diverse cultures at French and Dutch offices, as well as contending with diverse contexts, operational constraints or regulations across the different business domains.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-an-agile-adoption-empowering-business-domains-and-teams\">An Agile Adoption Empowering Business Domains and Teams<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">After the successful launch of three ARTs in the Commercial Digital business domain in the late summer of 2016, the company decided to leverage this success and create a broader-scale adoption. Pieter Bootsma, Executive Vice-President of Commercial Strategy at Air France \u2013 KLM, noted: \u201cWe can all benefit from Agile in the whole group and not only at Commercial Digital.\u201d So, in late 2016, the company chose to foster and accelerate the adoption and scaling of Agile practices.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to launching the broad SAFe adoption, a small group of transformation leaders spent several months defining the scope of the deployment, the way the adoption would be conducted, and preparing for the adoption of SAFe on a larger scale. The leaders decided to adopt <a href=\"https:\/\/scaledagile.com\/safe-principles\/\">Lean-Agile principles<\/a> and values in the way the program would be set up and run. The goal: demonstrate the mindset and practices, and see the benefits of this approach in a Change Management context.<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center is-image-fill\" style=\"grid-template-columns:auto 45%\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li>Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver the change in short cycles, enabling experimentation and quick adaptation<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start small with minimum viable products (MVPs)<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Share and learn from each others\u2019 domains<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Differentiate and adapt to each domain\u2019s specifications and context<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg);background-position:50% 69%\"><img loading=\"lazy\" decoding=\"async\" width=\"536\" height=\"250\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184734 size-full\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg 536w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj-300x140.jpg 300w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj-50x23.jpg 50w\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In late 2016, the company chose the <a href=\"https:\/\/scaledagile.com\">Scaled Agile Framework<sup>\u00ae<\/sup>&nbsp;(SAFe<sup>\u00ae<\/sup>) t<\/a>o foster and accelerate the adoption and scaling of Agile practices across the various business domains.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cIn order to manage our Agile adoption program across 11 business domains within Air France \u2013 KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,&nbsp; Program Management NWOW #agile Adoption, Air France \u2013 KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering &amp; Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs &amp; Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-aligning-the-stakeholders-on-a-definition-of-awesome\">Aligning the Stakeholders on a \u201cDefinition of Awesome\u201d<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to kickoff, all business domains and Transversal Track groups aligned on a common definition of awesome with four themes:<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Agile Enterprise<\/strong>&nbsp;\u2013 In the Air France \u2013 KLM enterprise, the autonomous, stable, and cross-functional teams are the cornerstones of the organization for driving innovation and continuous improvement. The Transversal processes support and stimulate an Agile way of working and mindset at all levels. This allows the company to focus on continuously maximizing quality and delivering value to the customer.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Value Creation<\/strong>&nbsp;\u2013 The Agile adoption aims to create more value\u2014for customers and employees. Quality as well as effectiveness go up. The company succeeds by driving down the time-to-market, and increasing the Net Promotor Score.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Leadership<\/strong>&nbsp;\u2013 Air France \u2013 KLM develops servant leaders who empower Agile teams and value streams. They engender trust, work with a clear purpose, and provide direction to all levels of the Agile Enterprise. They are recognized for their Agile leadership, enabling others to succeed and drive the organization for continuous improvement. They focus on goals instead of tasks.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee Engagement<\/strong>&nbsp;\u2013 The organization is recognized as a best place to work. As a result, it attracts talented people. It works closely with customers. People feel responsible and autonomous for their products and results. Employee satisfaction is high and demonstrated by EPS (active promotors).<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-big-room-kickoff-in-paris-pi-planning-event-1\">Big-Room Kickoff in Paris: PI Planning Event #1<\/h2>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-top is-image-fill\" style=\"grid-template-columns:28% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg);background-position:50% 50%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184788 size-full\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg 1024w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-300x200.jpg 300w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-768x512.jpg 768w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-50x33.jpg 50w, https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456.jpg 1425w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company officially kicked off the Air France \u2013 KLM New Ways of Working #agile ART at the first PI planning event in March 2017 in Paris. <a href=\"https:\/\/scaledagile.com\/training\/safe-release-train-engineer\/\">The Release Train Engineer (RTE)<\/a>, Odile Moreau from BlinkLane, was part of a small group of transformation leaders called The Core Team. The team, which includes three from Air France \u2013 KLM and three from BlinkLane, helps foster the adoption and structure; organize the program and its events; support the domains and the Transversal tracks; and monitor the progress and the results.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The five Transversal tracks, 11 business domain adoption teams, and the Core Team formed the ART, with 150 people. The company\u2019s group CIO, Jean-Christophe Lalanne, and Commercial Strategy EVP, Pieter Bootsma, attended as executive sponsors and set the tone for the importance of the initiative.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the first PI event, Air France \u2013 KLM introduced a logo created specifically for the program, which added strategic emphasis.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Team members from France and the Netherlands came together, bringing distinctive cultures and very diverse states of Agile: some were new to Agile principles and some brought several years of experience<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cAlthough this approach and the PI Planning event was new for most people, everyone was really driven and motivated to share experiences, learn from each other, try and experiment, and work toward results,\u201d Lavielle says.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Yet despite that excitement, many were hesitant to break out of their own groups and talk with those they had never met. Thus transformation leaders requested that anyone adding yarn to the program board\u2014indicating dependencies\u2014discuss it directly with the individuals involved.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As the first PI progressed, teams achieved about 60 percent of their stated objectives, on average. In leading up to the second PI, they applied the lessons learned and set more accurate, quantifiable objectives.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the start of the second PI, Air France \u2013 KLM began a new practice of having each business domain and Transversal Track share its business results with the entire group as a PI begins. At the same time, this served as an opportunity to Inspect and Adapt what worked and what didn\u2019t.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">By the third PI, in the fall of 2017, Air France \u2013 KLM had grown to 208 product teams and eight ARTs across Commercial Digital, Cargo, Commercial, and AF Flight Ops. The KLM HR division and the AF Ground Services have both organized Value Stream workshops to either launch new trains or reorganize their current Agile teams into an ART. The same applies to Digital Commercial. Following on the continuous Inspect &amp; Adapt, Commercial Digital will also reorganize its current ARPs to allow for more alignment on the business objectives and improve its delivery model.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-lessons-learned-and-best-practices\">Lessons Learned and Best Practices<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Along the way, they learned a number of lessons to improve their efforts going forward:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Have an approach for dealing with the diversity across domains, both in their Agile maturity and in their specific context and constraints (operational, security, and regulations)<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establish strong ownership in each business domain via an individual adoption team<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Since most of the dependencies lie between Transversal Tracks (HR or Finance impediments) and business domains, co-create solutions for Transversal topics that facilitate exchanges and encourage learning from each other<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Actively address the challenge of changing the managerial mindset and leadership styles<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understand that setting realistic goals for the next 15 weeks will be difficult for most, as is learning to set smaller, more realistic goals<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encourage individuals to ask for help from someone in a Transversal Track or the Core Team<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure that the team members who are not 100% dedicated and co-located commit to objectives and organize in a way to still be able to work together and produce results<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ask for regular feedback to respond to uncertainties and come up with valuable results<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leave personal egos at the door and achieve common objectives<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-investing-in-role-based-training\">Investing in Role-Based Training<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 35%\"><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg);background-position:50% 50%\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-116256 size-full\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg 683w, https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-200x300.jpg 200w, https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-768x1152.jpg 768w, https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-1024x1536.jpg 1024w, https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-1365x2048.jpg 1365w, https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-scaled.jpg 1707w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results-20-more-effective-delivery\">Results: 20% More Effective Delivery<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Time-to-market<\/strong>&nbsp;\u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Quality<\/strong>&nbsp;\u2013 Of the 17 releases, the company had to delay just one due to a major incident<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Productivity<\/strong>&nbsp;\u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Adaptability<\/strong>&nbsp;\u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Market share&nbsp;<\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Predictability&nbsp;<\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Business value<\/strong>&nbsp;\u2013 On one offering, the company exceeded expectation by 25%<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee satisfaction<\/strong>&nbsp;\u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Customer satisfaction<\/strong>&nbsp;\u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center\" style=\"grid-template-columns:39% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"348\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-7923 size-medium\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png 511w, https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage-300x204.png 300w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size has-margin-top-0 has-margin-right-0 has-margin-bottom-1 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-share\">Share:<\/h4>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path 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France \u2013 KLM","page_header_content":"<p>An Agile Adoption of Agile, Leveraging SAFe<\/p>\n","case_study_content":[{"case_study_content":"<p><em>\u201cWe wanted to experiment and demonstrate Agile principles and practices across domains. By empowering each business domain, acknowledging specific contexts in domains, fostering sharing, and \u2018try and learn,\u2019 SAFe has helped us get on the right track to success.\u201d<\/em><br \/>\n\u2014<strong>Claire Charbit<\/strong>, Program Management NWOW #agile Adoption, Air France-KLM<\/p>\n"},{"case_study_content":"<p>One of Europe\u2019s largest passenger airline groups, Air France \u2013 KLM operates up to 2,200 flights daily and carries over 93 million passengers annually. The company\u2019s five airlines\u2014Air France, KLM Royal Dutch Airlines, Transavia, HOP! Air France and Joon\u2014cover 320 destinations across 114 countries.<\/p>\n<p>In a highly competitive industry, where information systems can be strategic competitive assets, Air France \u2013 KLM set out to reduce its time-to-market with business applications. To do so, the company decided to improve the business\/IT collaboration by breaking down silos and expanding Lean-Agile practices.<\/p>\n<p>\u201cBefore, in moving from waterfall to Agile, we were not able to make the leap on a broader scale,\u201d says Edwin Borst, Program Management NWOW #agile Adoption, Air France \u2013 KLM.<\/p>\n<p>Achieving its goals would require bringing together diverse cultures at French and Dutch offices, as well as contending with diverse contexts, operational constraints or regulations across the different business domains. <\/p>\n"},{"case_study_content":"<h3>An Agile Adoption Empowering Business Domains and Teams<\/h3>\n<p>After the successful launch of three ARTs in the Commercial Digital business domain in late summer 2016, the company decided to leverage this success and create a broader-scale adoption. Pieter Bootsma, Executive Vice-President Commercial Strategy at Air France &#8211; KLM, noted: \u201cWe can all benefit from Agile in the whole group and not only at Commercial Digital.\u201d \u00a0So, in late 2016, the company chose to foster and accelerate the adoption and scaling of Agile practices.<\/p>\n<p>Prior to launching the broad adoption, a small group of transformation leaders spent several months defining the scope of the deployment, the way the adoption would be conducted, and preparing for adoption on a larger scale. The leaders decided to adopt Lean-Agile principles and values in the way the program would be set up and run. The goal: demonstrate the mindset and practices, and see the benefits of this approach in a Change Management context.<\/p>\n<ul>\n<li>Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d<\/li>\n<li>Deliver the change in short cycles, enabling experimentation and quick adaptation<\/li>\n<li>Start small with minimum viable products (MVPs)<\/li>\n<li>Share and learn from each others\u2019 domains<\/li>\n<li>Differentiate and adapt to each domain\u2019s specifications and context<\/li>\n<\/ul>\n<p>In late 2016, the company chose the Scaled Agile Framework<sup>\u00ae<\/sup> (SAFe<sup>\u00ae<\/sup>) to foster and accelerate the adoption and scaling of Agile practices across the various business domains.<\/p>\n<p>\u201cIn order to manage our Agile adoption program across 11 business domains within Air France &#8211; KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,\u00a0 Program Management NWOW #agile Adoption, Air France &#8211; KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d<\/p>\n<p>Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering &amp; Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.<\/p>\n<p>The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.<\/p>\n<p>Air France &#8211; KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.<\/p>\n<p>Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs &amp; Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.<\/p>\n"},{"case_study_content":"<h3>Aligning the Stakeholders on a \u201cDefinition of Awesome\u201d<\/h3>\n<p>Prior to kickoff, all business domains and Transversal Track groups aligned on a common definition of awesome with four themes:<\/p>\n<ul>\n<li><strong>Agile Enterprise<\/strong> \u2013 In the Air France \u2013 KLM enterprise, the autonomous, stable, and cross-functional teams are the cornerstones of the organization for driving innovation and continuous improvement. The Transversal processes support and stimulate an Agile way of working and mindset at all levels. This allows the company to focus on continuously maximizing quality and delivering value to the customer.<\/li>\n<li><strong>Value Creation<\/strong> \u2013 The Agile adoption aims to create more value\u2014for customers and employees. Quality as well as effectiveness go up. The company succeeds by driving down the time-to-market, and increasing the Net Promotor Score.<\/li>\n<li><strong>Leadership<\/strong> \u2013 Air France \u2013 KLM develops servant leaders who empower Agile teams and value streams. They engender trust, work with a clear purpose, and provide direction to all levels of the Agile Enterprise. They are recognized for their Agile leadership, enabling others to succeed and drive the organization for continuous improvement. They focus on goals instead of tasks.<\/li>\n<li><strong>Employee Engagement<\/strong> \u2013 The organization is recognized as a best place to work. As a result, it attracts talented people. It works closely with customers. People feel responsible and autonomous for their products and results. Employee satisfaction is high and demonstrated by EPS (active promotors).<\/li>\n<\/ul>\n"},{"case_study_content":"<h3>Big-Room Kickoff in Paris: PI Planning Event #1<\/h3>\n<p>The company officially kicked off the Air France \u2013 KLM New Ways of Working#agile ART at the first PI planning event in March 2017 in Paris. The Release Train Engineer (RTE), Odile Moreau from BlinkLane, was part of a small group of transformation leaders called The Core Team. The team, which includes three from Air France \u2013 KLM and three from BlinkLane, helps foster the adoption and structure; organize the program and its events; support the domains and the Transversal tracks; and monitor the progress and the results.<\/p>\n<p>The five Transversal tracks, 11 business domain adoption teams, and the Core Team formed the ART, with 150 people. The company\u2019s group CIO, Jean-Christophe Lalanne, and Commercial Strategy EVP, Pieter Bootsma, attended as executive sponsors and set the tone for the importance of the initiative.<\/p>\n<p>At the first PI event, Air France \u2013 KLM introduced a logo created specifically for the program, which added strategic emphasis.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-7923\" src=\"https:\/\/scaledagile.wpengine.com\/wp-content\/uploads\/2018\/03\/airfranceimage-300x204.png\" alt=\"\" width=\"300\" height=\"204\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage-300x204.png 300w, https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png 511w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Team members from France and the Netherlands came together, bringing distinctive cultures and very diverse states of Agile: some were new to Agile principles and some brought several years of experience<\/p>\n<p>\u201cAlthough this approach and the PI Planning event was new for most people, everyone was really driven and motivated to share experiences, learn from each other, try and experiment, and work toward results,\u201d Lavielle says.<\/p>\n<p>Yet despite that excitement, many were hesitant to break out of their own groups and talk with those they had never met. Thus transformation leaders requested that anyone adding yarn to the program board\u2014indicating dependencies\u2014discuss it directly with the individuals involved.<\/p>\n<p>As the first PI progressed, teams achieved about 60 percent of their stated objectives, on average. In leading up to the second PI, they applied the lessons learned and set more accurate, quantifiable objectives.<\/p>\n<p>At the start of the second PI, Air France \u2013 KLM began a new practice of having each business domain and Transversal Track share its business results with the entire group as a PI begins. At the same time, this served as an opportunity to Inspect and Adapt what worked and what didn\u2019t.<\/p>\n<p>By the third PI, in the fall of 2017, Air France \u2013 KLM had grown to 208 product teams and eight ARTs across Commercial Digital, Cargo, Commercial, and AF Flight Ops. The KLM HR division and the AF Ground Services have both organized Value Stream workshops to either launch new trains or reorganize their current Agile teams into an ART. The same applies to Digital Commercial. Following on the continuous Inspect &amp; Adapt, Commercial Digital will also reorganize its current ARPs to allow for more alignment on the business objectives and improve its delivery model.<\/p>\n"},{"case_study_content":"<h3>Lessons Learned and Best Practices<\/h3>\n<p>Along the way, they learned a number of lessons to improve their efforts going forward:<\/p>\n<ul>\n<li>Have an approach for dealing with the diversity across domains, both in their Agile maturity and in their specific context and constraints (operational, security, and regulations)<\/li>\n<li>Establish strong ownership in each business domain via an individual adoption team<\/li>\n<li>Since most of the dependencies lie between Transversal Tracks (HR or Finance impediments) and business domains, co-create solutions for Transversal topics that facilitate exchanges and encourage learning from each other<\/li>\n<li>Actively address the challenge of changing the managerial mindset and leadership styles<\/li>\n<li>Understand that setting realistic goals for the next 15 weeks will be difficult for most, as is learning to set smaller, more realistic goals<\/li>\n<li>Encourage individuals to ask for help from someone in a Transversal Track or the Core Team<\/li>\n<li>Ensure that the team members who are not 100% dedicated and co-located commit to objectives and organize in a way to still be able to work together and produce results<\/li>\n<li>Ask for regular feedback to respond to uncertainties and come up with valuable results<\/li>\n<li>Leave personal egos at the door and achieve common objectives<\/li>\n<\/ul>\n"},{"case_study_content":"<h3>Investing in Role-Based Training<\/h3>\n<p>Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n<p>A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n"},{"case_study_content":"<h3>Results: 20% More Effective Delivery<\/h3>\n<p>Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:<\/p>\n<ul>\n<li><strong>Time-to-market<\/strong> \u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.<\/li>\n<li><strong>Quality<\/strong> \u2013 Of the 17 releases, the company had to delay just one due to a major incident<\/li>\n<li><strong>Productivity<\/strong> \u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams<\/li>\n<li><strong>Adaptability<\/strong> \u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily<\/li>\n<li><strong>Market share <\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility<\/li>\n<li><strong>Predictability <\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results<\/li>\n<li><strong>Business value<\/strong> \u2013 On one offering, the company exceeded expectation by 25%<\/li>\n<li><strong>Employee satisfaction<\/strong> \u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT<\/li>\n<li><strong>Customer satisfaction<\/strong> \u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions<\/li>\n<\/ul>\n<p>\u201cOne of the biggest changes has been in the value delivered to the end customers,\u201d says Franck Hasselot, RTE for Cargo Ops. \u201cCargo is a B2B business that serves big logistics clients and we have very strong ties with around 600 Customer Service Organization employees catering to the highly volatile needs of our customers.\u201d<\/p>\n<p>Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n<p>\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n"}],"case_study_file":false,"case_study_challenge":"<p>Air France - KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.<\/p>\n","case_study_solution":"<p>SAFe\u00ae<\/p>\n","case_study_results":"<ul>\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously\n<li>On average, SAFe teams release 20% more effectively than waterfall teams\n<li>The company gained 20% market share in the small and medium logistics market alone\n<li>On one offering, the company exceeded expectation by 25%\n<li>Air France \u2013 KLM is more intimate with its clients\n<\/ul>\n","case_study_best_practices":"<ul>\n<li><strong>Focus on Transversal Topics for a sustainable adoption<\/strong> \u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.\n<li><strong>Let domains and teams define objectives<\/strong> \u2013 Teams are more committed and empowered if they set their own goals\n<li><strong>Train continuously<\/strong> \u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?\n<\/ul>\n","case_study_partner":false,"audio_link":"","video_link":"","related_posts":false,"show_on_blog":true,"customer_logo":"https:\/\/scaledagile.com\/wp-content\/uploads\/2019\/03\/logo_air_france_klm.png","is_featured":false,"add_intercom":true},"has_blocks":true,"block_data":[{"blockName":"core\/media-text","attrs":{"align":"","mediaId":12406,"mediaLink":"https:\/\/scaledagile.com\/logo_air_france_klm\/","mediaType":"image","mediaWidth":25,"imageFill":false,"mediaAlt":"Air France - Scaled Agile Practices with SAFe","mediaPosition":"left","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"verticalAlignment":"","focalPoint":[],"allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"placeholder":"Content\u2026","fontSize":"medium","marginLeft":7,"paddingLeft":2,"align":"","content":"<em>\u201cWe wanted to experiment and demonstrate Agile principles and practices across domains. By empowering each business domain, acknowledging specific contexts in domains, fostering sharing, and \u2018try and learn,\u2019 SAFe has helped us get on the right track to success.\u201d<\/em>","dropCap":false,"direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\"><em>\u201cWe wanted to experiment and demonstrate Agile principles and practices across domains. By empowering each business domain, acknowledging specific contexts in domains, fostering sharing, and \u2018try and learn,\u2019 SAFe has helped us get on the right track to success.\u201d<\/em><\/p>\n","innerContent":["\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\"><em>\u201cWe wanted to experiment and demonstrate Agile principles and practices across domains. By empowering each business domain, acknowledging specific contexts in domains, fostering sharing, and \u2018try and learn,\u2019 SAFe has helped us get on the right track to success.\u201d<\/em><\/p>\n"],"rendered":"\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\"><em>\u201cWe wanted to experiment and demonstrate Agile principles and practices across domains. By empowering each business domain, acknowledging specific contexts in domains, fostering sharing, and \u2018try and learn,\u2019 SAFe has helped us get on the right track to success.\u201d<\/em><\/p>\n"},{"blockName":"core\/paragraph","attrs":{"fontSize":"normal","marginLeft":7,"paddingLeft":2,"align":"","content":"\u2014<strong>Claire Charbit<\/strong>, Program Management NWOW Agile Adoption, Air France-KLM","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Claire Charbit<\/strong>, Program Management NWOW Agile Adoption, Air France-KLM<\/p>\n","innerContent":["\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Claire Charbit<\/strong>, Program Management NWOW Agile Adoption, Air France-KLM<\/p>\n"],"rendered":"\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Claire Charbit<\/strong>, Program Management NWOW Agile Adoption, Air France-KLM<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2019\/03\/logo_air_france_klm.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-12406 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n\n<\/div><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2019\/03\/logo_air_france_klm.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-12406 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"<\/div><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2019\/03\/logo_air_france_klm.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-12406 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\"><em>\u201cWe wanted to experiment and demonstrate Agile principles and practices across domains. By empowering each business domain, acknowledging specific contexts in domains, fostering sharing, and \u2018try and learn,\u2019 SAFe has helped us get on the right track to success.\u201d<\/em><\/p>\n\n\n\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Claire Charbit<\/strong>, Program Management NWOW Agile Adoption, Air France-KLM<\/p>\n<\/div><\/div>\n"},{"blockName":"core\/spacer","attrs":{"height":"48px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"},{"blockName":"core\/columns","attrs":{"className":"border-b 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wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"verticalAlignment":"center","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"align":"","content":"Air France - KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France - KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France - KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France - KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-center\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-center\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France - KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.<\/p>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns border-b border-gray\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns border-b border-gray\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns border-b border-gray is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France - KLM sought to scale Agile practices companywide to improve time to market and efficiency, but must contend with specific contexts and regulations in the different businesses of the airlines.<\/p>\n<\/div>\n<\/div>\n"},{"blockName":"core\/columns","attrs":{"className":"border-b border-gray 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style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"verticalAlignment":"center","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list","attrs":{"ordered":false,"values":"\n\n\n\n\n\n\n\n","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef"},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"SAFe teams released 17 times in the live environment in seven months compared to every six months previously","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously<\/li>\n","innerContent":["\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously<\/li>\n"],"rendered":"\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"On average, SAFe teams release 20% more effectively than waterfall teams","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>On average, SAFe teams release 20% more effectively than waterfall teams<\/li>\n","innerContent":["\n<li>On average, SAFe teams release 20% more effectively than waterfall teams<\/li>\n"],"rendered":"\n<li>On average, SAFe teams release 20% more effectively than waterfall teams<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"The company gained 20% market share in the small and medium logistics market alone","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>The company gained 20% market share in the small and medium logistics market alone<\/li>\n","innerContent":["\n<li>The company gained 20% market share in the small and medium logistics market alone<\/li>\n"],"rendered":"\n<li>The company gained 20% market share in the small and medium logistics market alone<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"On one offering, the company exceeded expectation by 25%","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>On one offering, the company exceeded expectation by 25%<\/li>\n","innerContent":["\n<li>On one offering, the company exceeded expectation by 25%<\/li>\n"],"rendered":"\n<li>On one offering, the company exceeded expectation by 25%<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Air France \u2013 KLM is more intimate with its clients","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Air France \u2013 KLM is more intimate with its clients<\/li>\n","innerContent":["\n<li>Air France \u2013 KLM is more intimate with its clients<\/li>\n"],"rendered":"\n<li>Air France \u2013 KLM is more intimate with its clients<\/li>\n"}],"innerHTML":"\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n\n\n\n\n\n\n\n<\/ul>\n","innerContent":["\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/ul>\n"],"rendered":"\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously<\/li>\n\n\n\n<li>On average, SAFe teams release 20% more effectively than waterfall teams<\/li>\n\n\n\n<li>The company gained 20% market share in the small and medium logistics market alone<\/li>\n\n\n\n<li>On one offering, the company exceeded expectation by 25%<\/li>\n\n\n\n<li>Air France \u2013 KLM is more intimate with its clients<\/li>\n<\/ul>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-center\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-center\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously<\/li>\n\n\n\n<li>On average, SAFe teams release 20% more effectively than waterfall teams<\/li>\n\n\n\n<li>The company gained 20% market share in the small and medium logistics market alone<\/li>\n\n\n\n<li>On one offering, the company exceeded expectation by 25%<\/li>\n\n\n\n<li>Air France \u2013 KLM is more intimate with its clients<\/li>\n<\/ul>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns border-b border-gray mt-6\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns border-b border-gray mt-6\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns border-b border-gray mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li>SAFe teams released 17 times in the live environment in seven months compared to every six months previously<\/li>\n\n\n\n<li>On average, SAFe teams release 20% more effectively than waterfall teams<\/li>\n\n\n\n<li>The company gained 20% market share in the small and medium logistics market alone<\/li>\n\n\n\n<li>On one offering, the company exceeded expectation by 25%<\/li>\n\n\n\n<li>Air France \u2013 KLM is more intimate with its clients<\/li>\n<\/ul>\n<\/div>\n<\/div>\n"},{"blockName":"core\/columns","attrs":{"verticalAlignment":"top","className":"mt-6","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"verticalAlignment":"top","width":"25%","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/heading","attrs":{"level":3,"className":"mb-0","textAlign":"","content":"Best Practices:","levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-best-practices"},"innerBlocks":[],"innerHTML":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n","innerContent":["\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n"],"rendered":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"verticalAlignment":"top","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list","attrs":{"className":"mb-0","ordered":false,"values":"\n\n\n\n","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1"},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n\u00a0\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n&nbsp;\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.<\/li>\n","innerContent":["\n<li><strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n&nbsp;\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.<\/li>\n"],"rendered":"\n<li><strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n&nbsp;\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Let domains and teams define objectives<\/strong>\u00a0\u2013 Teams are more committed and empowered if they set their own goals","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Let domains and teams define objectives<\/strong>&nbsp;\u2013 Teams are more committed and empowered if they set their own goals<\/li>\n","innerContent":["\n<li><strong>Let domains and teams define objectives<\/strong>&nbsp;\u2013 Teams are more committed and empowered if they set their own goals<\/li>\n"],"rendered":"\n<li><strong>Let domains and teams define objectives<\/strong>&nbsp;\u2013 Teams are more committed and empowered if they set their own goals<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Train continuously<\/strong>\u00a0\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Train continuously<\/strong>&nbsp;\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?<\/li>\n","innerContent":["\n<li><strong>Train continuously<\/strong>&nbsp;\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?<\/li>\n"],"rendered":"\n<li><strong>Train continuously<\/strong>&nbsp;\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?<\/li>\n"}],"innerHTML":"\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n\n\n\n<\/ul>\n","innerContent":["\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">",null,"\n\n",null,"\n\n",null,"<\/ul>\n"],"rendered":"\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n&nbsp;\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.<\/li>\n\n\n\n<li><strong>Let domains and teams define objectives<\/strong>&nbsp;\u2013 Teams are more committed and empowered if they set their own goals<\/li>\n\n\n\n<li><strong>Train continuously<\/strong>&nbsp;\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?<\/li>\n<\/ul>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-top\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-top\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n&nbsp;\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.<\/li>\n\n\n\n<li><strong>Let domains and teams define objectives<\/strong>&nbsp;\u2013 Teams are more committed and empowered if they set their own goals<\/li>\n\n\n\n<li><strong>Train continuously<\/strong>&nbsp;\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?<\/li>\n<\/ul>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Focus on Transversal Topics for a sustainable adoptio<\/strong>n&nbsp;\u2013 \u201cFrom day one, make them part of the adoption,\u201d Moreau says. These topics affect all domains.<\/li>\n\n\n\n<li><strong>Let domains and teams define objectives<\/strong>&nbsp;\u2013 Teams are more committed and empowered if they set their own goals<\/li>\n\n\n\n<li><strong>Train continuously<\/strong>&nbsp;\u2013 The Core Team regularly holds Agile Booster workshops to help with specific adoption challenges such as how to deal with conflicting priorities from both airlines, and what does it mean to have an Agile mindset?<\/li>\n<\/ul>\n<\/div>\n<\/div>\n"},{"blockName":"core\/spacer","attrs":{"height":"48px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"},{"blockName":"core\/heading","attrs":{"textAlign":"","content":"Introduction","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-introduction"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"One of Europe\u2019s largest passenger airline groups, Air France \u2013 KLM operates up to 2,200 flights daily and carries over 93 million passengers annually. The company\u2019s five airlines\u2014Air France, KLM Royal Dutch Airlines, Transavia, HOP! Air France and Joon\u2014cover 320 destinations across 114 countries.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">One of Europe\u2019s largest passenger airline groups, Air France \u2013 KLM operates up to 2,200 flights daily and carries over 93 million passengers annually. The company\u2019s five airlines\u2014Air France, KLM Royal Dutch Airlines, Transavia, HOP! Air France and Joon\u2014cover 320 destinations across 114 countries.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">One of Europe\u2019s largest passenger airline groups, Air France \u2013 KLM operates up to 2,200 flights daily and carries over 93 million passengers annually. The company\u2019s five airlines\u2014Air France, KLM Royal Dutch Airlines, Transavia, HOP! Air France and Joon\u2014cover 320 destinations across 114 countries.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">One of Europe\u2019s largest passenger airline groups, Air France \u2013 KLM operates up to 2,200 flights daily and carries over 93 million passengers annually. The company\u2019s five airlines\u2014Air France, KLM Royal Dutch Airlines, Transavia, HOP! Air France and Joon\u2014cover 320 destinations across 114 countries.<\/p>\n"},{"blockName":"core\/media-text","attrs":{"align":"","mediaId":184495,"mediaLink":"https:\/\/scaledagile.com\/case_study\/air-france-klm\/gettyimages-1022190824-adj\/","mediaType":"image","mediaWidth":35,"imageFill":true,"focalPoint":{"x":0.56,"y":0.62},"mediaAlt":"","mediaPosition":"left","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"verticalAlignment":"","allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"align":"","content":"In a highly competitive industry, where information systems can be strategic competitive assets, Air France \u2013 KLM set out to reduce its time-to-market with business applications. To do so, the company decided to improve the business\/IT collaboration by breaking down silos and expanding Lean-Agile practices.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In a highly competitive industry, where information systems can be strategic competitive assets, Air France \u2013 KLM set out to reduce its time-to-market with business applications. To do so, the company decided to improve the business\/IT collaboration by breaking down silos and expanding Lean-Agile practices.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In a highly competitive industry, where information systems can be strategic competitive assets, Air France \u2013 KLM set out to reduce its time-to-market with business applications. To do so, the company decided to improve the business\/IT collaboration by breaking down silos and expanding Lean-Agile practices.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In a highly competitive industry, where information systems can be strategic competitive assets, Air France \u2013 KLM set out to reduce its time-to-market with business applications. To do so, the company decided to improve the business\/IT collaboration by breaking down silos and expanding Lean-Agile practices.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cBefore, in moving from waterfall to Agile, we were not able to make the leap on a broader scale,\u201d says Edwin Borst, Program Management NWOW #agile Adoption, Air France \u2013 KLM.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cBefore, in moving from waterfall to Agile, we were not able to make the leap on a broader scale,\u201d says Edwin Borst, Program Management NWOW #agile Adoption, Air France \u2013 KLM.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cBefore, in moving from waterfall to Agile, we were not able to make the leap on a broader scale,\u201d says Edwin Borst, Program Management NWOW #agile Adoption, Air France \u2013 KLM.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cBefore, in moving from waterfall to Agile, we were not able to make the leap on a broader scale,\u201d says Edwin Borst, Program Management NWOW #agile Adoption, Air France \u2013 KLM.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Achieving its goals would require bringing together diverse cultures at French and Dutch offices, as well as contending with diverse contexts, operational constraints or regulations across the different business domains.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Achieving its goals would require bringing together diverse cultures at French and Dutch offices, as well as contending with diverse contexts, operational constraints or regulations across the different business domains.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Achieving its goals would require bringing together diverse cultures at French and Dutch offices, as well as contending with diverse contexts, operational constraints or regulations across the different business domains.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Achieving its goals would require bringing together diverse cultures at French and Dutch offices, as well as contending with diverse contexts, operational constraints or regulations across the different business domains.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg);background-position:56% 62%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg\" alt=\"\" class=\"wp-image-184495 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n\n\n\n<\/div><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg);background-position:56% 62%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg\" alt=\"\" class=\"wp-image-184495 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"\n\n",null,"<\/div><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg);background-position:56% 62%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-1022190824-adj.jpg\" alt=\"\" class=\"wp-image-184495 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In a highly competitive industry, where information systems can be strategic competitive assets, Air France \u2013 KLM set out to reduce its time-to-market with business applications. To do so, the company decided to improve the business\/IT collaboration by breaking down silos and expanding Lean-Agile practices.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cBefore, in moving from waterfall to Agile, we were not able to make the leap on a broader scale,\u201d says Edwin Borst, Program Management NWOW #agile Adoption, Air France \u2013 KLM.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Achieving its goals would require bringing together diverse cultures at French and Dutch offices, as well as contending with diverse contexts, operational constraints or regulations across the different business domains.<\/p>\n<\/div><\/div>\n"},{"blockName":"core\/spacer","attrs":{"height":"48px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"},{"blockName":"core\/heading","attrs":{"marginTop":5,"textAlign":"","content":"An Agile Adoption Empowering Business Domains and Teams","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-an-agile-adoption-empowering-business-domains-and-teams"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-an-agile-adoption-empowering-business-domains-and-teams\">An Agile Adoption Empowering Business Domains and Teams<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-an-agile-adoption-empowering-business-domains-and-teams\">An Agile Adoption Empowering Business Domains and Teams<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-an-agile-adoption-empowering-business-domains-and-teams\">An Agile Adoption Empowering Business Domains and Teams<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"After the successful launch of three ARTs in the Commercial Digital business domain in the late summer of 2016, the company decided to leverage this success and create a broader-scale adoption. Pieter Bootsma, Executive Vice-President of Commercial Strategy at Air France \u2013 KLM, noted: \u201cWe can all benefit from Agile in the whole group and not only at Commercial Digital.\u201d So, in late 2016, the company chose to foster and accelerate the adoption and scaling of Agile practices.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">After the successful launch of three ARTs in the Commercial Digital business domain in the late summer of 2016, the company decided to leverage this success and create a broader-scale adoption. Pieter Bootsma, Executive Vice-President of Commercial Strategy at Air France \u2013 KLM, noted: \u201cWe can all benefit from Agile in the whole group and not only at Commercial Digital.\u201d So, in late 2016, the company chose to foster and accelerate the adoption and scaling of Agile practices.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">After the successful launch of three ARTs in the Commercial Digital business domain in the late summer of 2016, the company decided to leverage this success and create a broader-scale adoption. Pieter Bootsma, Executive Vice-President of Commercial Strategy at Air France \u2013 KLM, noted: \u201cWe can all benefit from Agile in the whole group and not only at Commercial Digital.\u201d So, in late 2016, the company chose to foster and accelerate the adoption and scaling of Agile practices.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">After the successful launch of three ARTs in the Commercial Digital business domain in the late summer of 2016, the company decided to leverage this success and create a broader-scale adoption. Pieter Bootsma, Executive Vice-President of Commercial Strategy at Air France \u2013 KLM, noted: \u201cWe can all benefit from Agile in the whole group and not only at Commercial Digital.\u201d So, in late 2016, the company chose to foster and accelerate the adoption and scaling of Agile practices.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Prior to launching the broad SAFe adoption, a small group of transformation leaders spent several months defining the scope of the deployment, the way the adoption would be conducted, and preparing for the adoption of SAFe on a larger scale. The leaders decided to adopt <a href=\"https:\/\/scaledagile.com\/safe-principles\/\">Lean-Agile principles<\/a> and values in the way the program would be set up and run. The goal: demonstrate the mindset and practices, and see the benefits of this approach in a Change Management context.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to launching the broad SAFe adoption, a small group of transformation leaders spent several months defining the scope of the deployment, the way the adoption would be conducted, and preparing for the adoption of SAFe on a larger scale. The leaders decided to adopt <a href=\"https:\/\/scaledagile.com\/safe-principles\/\">Lean-Agile principles<\/a> and values in the way the program would be set up and run. The goal: demonstrate the mindset and practices, and see the benefits of this approach in a Change Management context.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to launching the broad SAFe adoption, a small group of transformation leaders spent several months defining the scope of the deployment, the way the adoption would be conducted, and preparing for the adoption of SAFe on a larger scale. The leaders decided to adopt <a href=\"https:\/\/scaledagile.com\/safe-principles\/\">Lean-Agile principles<\/a> and values in the way the program would be set up and run. The goal: demonstrate the mindset and practices, and see the benefits of this approach in a Change Management context.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to launching the broad SAFe adoption, a small group of transformation leaders spent several months defining the scope of the deployment, the way the adoption would be conducted, and preparing for the adoption of SAFe on a larger scale. The leaders decided to adopt <a href=\"https:\/\/scaledagile.com\/safe-principles\/\">Lean-Agile principles<\/a> and values in the way the program would be set up and run. The goal: demonstrate the mindset and practices, and see the benefits of this approach in a Change Management context.<\/p>\n"},{"blockName":"core\/spacer","attrs":{"height":"24px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"},{"blockName":"core\/media-text","attrs":{"align":"wide","mediaPosition":"right","mediaId":184734,"mediaLink":"https:\/\/scaledagile.com\/case_study\/air-france-klm\/james-wainscoat-bwzzneruqyu-unsplash-scaled-adj\/","mediaType":"image","mediaWidth":45,"verticalAlignment":"center","imageFill":true,"focalPoint":{"x":0.5,"y":0.69},"mediaAlt":"Air France - Scaled Agile Practices with SAFe","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d<\/li>\n","innerContent":["\n<li>Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d<\/li>\n"],"rendered":"\n<li>Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Deliver the change in short cycles, enabling experimentation and quick adaptation","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Deliver the change in short cycles, enabling experimentation and quick adaptation<\/li>\n","innerContent":["\n<li>Deliver the change in short cycles, enabling experimentation and quick adaptation<\/li>\n"],"rendered":"\n<li>Deliver the change in short cycles, enabling experimentation and quick adaptation<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Deliver the change in short cycles, enabling experimentation and quick adaptation<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Start small with minimum viable products (MVPs)","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Start small with minimum viable products 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class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Differentiate and adapt to each domain\u2019s specifications and context<\/li>\n<\/ul>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center is-image-fill\" style=\"grid-template-columns:auto 45%\"><div class=\"wp-block-media-text__content\">\n\n\n\n\n\n\n\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg);background-position:50% 69%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184734 size-full\"\/><\/figure><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center is-image-fill\" style=\"grid-template-columns:auto 45%\"><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg);background-position:50% 69%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184734 size-full\"\/><\/figure><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center is-image-fill\" style=\"grid-template-columns:auto 45%\"><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li>Empower each business domain via its own self-organized, multidisciplinary, \u201cAgile adoption team\u201d<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver the change in short cycles, enabling experimentation and quick adaptation<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start small with minimum viable products (MVPs)<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Share and learn from each others\u2019 domains<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Differentiate and adapt to each domain\u2019s specifications and context<\/li>\n<\/ul>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg);background-position:50% 69%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/james-wainscoat-BwZzNERUQyU-unsplash-scaled-adj.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184734 size-full\"\/><\/figure><\/div>\n"},{"blockName":"core\/columns","attrs":{"verticalAlignment":"","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"width":"100%","verticalAlignment":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/spacer","attrs":{"height":"24px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"In late 2016, the company chose the <a href=\"https:\/\/scaledagile.com\">Scaled Agile Framework<sup>\u00ae<\/sup>\u00a0(SAFe<sup>\u00ae<\/sup>) t<\/a>o foster and accelerate the adoption and scaling of Agile practices across the various business domains.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In late 2016, the company chose the <a href=\"https:\/\/scaledagile.com\">Scaled Agile Framework<sup>\u00ae<\/sup>&nbsp;(SAFe<sup>\u00ae<\/sup>) t<\/a>o foster and accelerate the adoption and scaling of Agile practices across the various business domains.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In late 2016, the company chose the <a href=\"https:\/\/scaledagile.com\">Scaled Agile Framework<sup>\u00ae<\/sup>&nbsp;(SAFe<sup>\u00ae<\/sup>) t<\/a>o foster and accelerate the adoption and scaling of Agile practices across the various business domains.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In late 2016, the company chose the <a href=\"https:\/\/scaledagile.com\">Scaled Agile Framework<sup>\u00ae<\/sup>&nbsp;(SAFe<sup>\u00ae<\/sup>) t<\/a>o foster and accelerate the adoption and scaling of Agile practices across the various business domains.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cIn order to manage our Agile adoption program across 11 business domains within Air France \u2013 KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,\u00a0 Program Management NWOW #agile Adoption, Air France \u2013 KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cIn order to manage our Agile adoption program across 11 business domains within Air France \u2013 KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,&nbsp; Program Management NWOW #agile Adoption, Air France \u2013 KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cIn order to manage our Agile adoption program across 11 business domains within Air France \u2013 KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,&nbsp; Program Management NWOW #agile Adoption, Air France \u2013 KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cIn order to manage our Agile adoption program across 11 business domains within Air France \u2013 KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,&nbsp; Program Management NWOW #agile Adoption, Air France \u2013 KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering & Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering &amp; Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering &amp; Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering &amp; Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Air France \u2013 KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs & Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs &amp; Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs &amp; Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs &amp; Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-column\" style=\"flex-basis:100%\">\n\n\n\n\n\n\n\n\n\n\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-column\" style=\"flex-basis:100%\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In late 2016, the company chose the <a href=\"https:\/\/scaledagile.com\">Scaled Agile Framework<sup>\u00ae<\/sup>&nbsp;(SAFe<sup>\u00ae<\/sup>) t<\/a>o foster and accelerate the adoption and scaling of Agile practices across the various business domains.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cIn order to manage our Agile adoption program across 11 business domains within Air France \u2013 KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,&nbsp; Program Management NWOW #agile Adoption, Air France \u2013 KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering &amp; Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs &amp; Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.<\/p>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns\"><\/div>\n","innerContent":["\n<div class=\"wp-block-columns\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">In late 2016, the company chose the <a href=\"https:\/\/scaledagile.com\">Scaled Agile Framework<sup>\u00ae<\/sup>&nbsp;(SAFe<sup>\u00ae<\/sup>) t<\/a>o foster and accelerate the adoption and scaling of Agile practices across the various business domains.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cIn order to manage our Agile adoption program across 11 business domains within Air France \u2013 KLM, we formed an Agile Release Plane (ARP, modified to fit the industry), inspired by SAFe,\u201d says Didier Lavielle,&nbsp; Program Management NWOW #agile Adoption, Air France \u2013 KLM. \u201cSAFe gives us the framework we have been missing while at the same time empowering each business domain to define their own way to reach their goals.\u201d<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Each business domain (Commercial, Cargo, Flight and Ground Operations, Engineering &amp; Maintenance, Finance, Human Resources) joined the ART with its own change team\u2014named Agile Adoption Team\u2014and self-organized as a product team. As a mix of IT and business, the Adoption Team defines the specific objectives, approach, and steps to take in its domain: people to train, Agile product teams to form, coaching needed, communication plan, monitoring progress, and more.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company formed \u201cTransversal Tracks,\u201d (groups that tie into all business domains), which joined the ART: Human Resources (e.g. role description, training, and coaching), Finance and Portfolio Management (IT investment processes), Tooling and Capabilities, Communication, and \u201cIT Readiness.\u201d This setup brought value to the 11 domains by not having to reinvent the wheel and ensured consistency in harmonized solutions.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM engaged with BlinkLane Consulting for guidance and training. Around 150 team members in the Agile Adoption ART, from the various business domains and Transversal Track teams, attended Introduction to Agile training, with about 50% of them taking the Leading SAFe course.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Some of the Transversal tracks went through specially designed workshops regarding Lean Budgeting, Agile KPIs &amp; Reporting, and Agile HR, for instance. Those supporting the various adoption teams either attended the SAFe Scrum Master training or were already certified SPCs. So far, more than 300 colleagues from the Adoption ART and from the regular ARTs have followed the Leading SAFe training.<\/p>\n<\/div>\n<\/div>\n"},{"blockName":"core\/heading","attrs":{"marginTop":5,"textAlign":"","content":"Aligning the Stakeholders on a \u201cDefinition of Awesome\u201d","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-aligning-the-stakeholders-on-a-definition-of-awesome"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-aligning-the-stakeholders-on-a-definition-of-awesome\">Aligning the Stakeholders on a \u201cDefinition of Awesome\u201d<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-aligning-the-stakeholders-on-a-definition-of-awesome\">Aligning the Stakeholders on a \u201cDefinition of Awesome\u201d<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-aligning-the-stakeholders-on-a-definition-of-awesome\">Aligning the Stakeholders on a \u201cDefinition of Awesome\u201d<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Prior to kickoff, all business domains and Transversal Track groups aligned on a common definition of awesome with four themes:","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to kickoff, all business domains and Transversal Track groups aligned on a common definition of awesome with four themes:<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to kickoff, all business domains and Transversal Track groups aligned on a common definition of awesome with four themes:<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Prior to kickoff, all business domains and Transversal Track groups aligned on a common definition of awesome with four themes:<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Agile Enterprise<\/strong>\u00a0\u2013 In the Air France \u2013 KLM enterprise, the autonomous, stable, and cross-functional teams are the cornerstones of the organization for driving innovation and continuous improvement. The Transversal processes support and stimulate an Agile way of working and mindset at all levels. This allows the company to focus on continuously maximizing quality and delivering value to the customer.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Agile Enterprise<\/strong>&nbsp;\u2013 In the Air France \u2013 KLM enterprise, the autonomous, stable, and cross-functional teams are the cornerstones of the organization for driving innovation and continuous improvement. The Transversal processes support and stimulate an Agile way of working and mindset at all levels. This allows the company to focus on continuously maximizing quality and delivering value to the customer.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Agile Enterprise<\/strong>&nbsp;\u2013 In the Air France \u2013 KLM enterprise, the autonomous, stable, and cross-functional teams are the cornerstones of the organization for driving innovation and continuous improvement. The Transversal processes support and stimulate an Agile way of working and mindset at all levels. This allows the company to focus on continuously maximizing quality and delivering value to the customer.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Agile Enterprise<\/strong>&nbsp;\u2013 In the Air France \u2013 KLM enterprise, the autonomous, stable, and cross-functional teams are the cornerstones of the organization for driving innovation and continuous improvement. The Transversal processes support and stimulate an Agile way of working and mindset at all levels. This allows the company to focus on continuously maximizing quality and delivering value to the customer.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Value Creation<\/strong>\u00a0\u2013 The Agile adoption aims to create more value\u2014for customers and employees. Quality as well as effectiveness go up. The company succeeds by driving down the time-to-market, and increasing the Net Promotor Score.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Value Creation<\/strong>&nbsp;\u2013 The Agile adoption aims to create more value\u2014for customers and employees. Quality as well as effectiveness go up. The company succeeds by driving down the time-to-market, and increasing the Net Promotor Score.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Value Creation<\/strong>&nbsp;\u2013 The Agile adoption aims to create more value\u2014for customers and employees. Quality as well as effectiveness go up. The company succeeds by driving down the time-to-market, and increasing the Net Promotor Score.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Value Creation<\/strong>&nbsp;\u2013 The Agile adoption aims to create more value\u2014for customers and employees. Quality as well as effectiveness go up. The company succeeds by driving down the time-to-market, and increasing the Net Promotor Score.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Leadership<\/strong>\u00a0\u2013 Air France \u2013 KLM develops servant leaders who empower Agile teams and value streams. They engender trust, work with a clear purpose, and provide direction to all levels of the Agile Enterprise. They are recognized for their Agile leadership, enabling others to succeed and drive the organization for continuous improvement. They focus on goals instead of tasks.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Leadership<\/strong>&nbsp;\u2013 Air France \u2013 KLM develops servant leaders who empower Agile teams and value streams. They engender trust, work with a clear purpose, and provide direction to all levels of the Agile Enterprise. They are recognized for their Agile leadership, enabling others to succeed and drive the organization for continuous improvement. They focus on goals instead of tasks.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Leadership<\/strong>&nbsp;\u2013 Air France \u2013 KLM develops servant leaders who empower Agile teams and value streams. They engender trust, work with a clear purpose, and provide direction to all levels of the Agile Enterprise. They are recognized for their Agile leadership, enabling others to succeed and drive the organization for continuous improvement. They focus on goals instead of tasks.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Leadership<\/strong>&nbsp;\u2013 Air France \u2013 KLM develops servant leaders who empower Agile teams and value streams. They engender trust, work with a clear purpose, and provide direction to all levels of the Agile Enterprise. They are recognized for their Agile leadership, enabling others to succeed and drive the organization for continuous improvement. They focus on goals instead of tasks.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Employee Engagement<\/strong>\u00a0\u2013 The organization is recognized as a best place to work. As a result, it attracts talented people. It works closely with customers. People feel responsible and autonomous for their products and results. Employee satisfaction is high and demonstrated by EPS (active promotors).","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee Engagement<\/strong>&nbsp;\u2013 The organization is recognized as a best place to work. As a result, it attracts talented people. It works closely with customers. People feel responsible and autonomous for their products and results. Employee satisfaction is high and demonstrated by EPS (active promotors).<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee Engagement<\/strong>&nbsp;\u2013 The organization is recognized as a best place to work. As a result, it attracts talented people. It works closely with customers. People feel responsible and autonomous for their products and results. Employee satisfaction is high and demonstrated by EPS (active promotors).<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee Engagement<\/strong>&nbsp;\u2013 The organization is recognized as a best place to work. As a result, it attracts talented people. It works closely with customers. People feel responsible and autonomous for their products and results. Employee satisfaction is high and demonstrated by EPS (active promotors).<\/p>\n"},{"blockName":"core\/heading","attrs":{"textAlign":"","content":"Big-Room Kickoff in Paris: PI Planning Event #1","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-big-room-kickoff-in-paris-pi-planning-event-1"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-big-room-kickoff-in-paris-pi-planning-event-1\">Big-Room Kickoff in Paris: PI Planning Event #1<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-big-room-kickoff-in-paris-pi-planning-event-1\">Big-Room Kickoff in Paris: PI Planning Event #1<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-big-room-kickoff-in-paris-pi-planning-event-1\">Big-Room Kickoff in Paris: PI Planning Event #1<\/h2>\n"},{"blockName":"core\/media-text","attrs":{"align":"","mediaId":184788,"mediaLink":"https:\/\/scaledagile.com\/case_study\/air-france-klm\/gettyimages-102285456\/","mediaType":"image","mediaWidth":28,"verticalAlignment":"top","imageFill":true,"mediaAlt":"Air France - Scaled Agile Practices with SAFe","mediaPosition":"left","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"focalPoint":[],"allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"align":"","content":"The company officially kicked off the Air France \u2013 KLM New Ways of Working #agile ART at the first PI planning event in March 2017 in Paris. <a href=\"https:\/\/scaledagile.com\/training\/safe-release-train-engineer\/\">The Release Train Engineer (RTE)<\/a>, Odile Moreau from BlinkLane, was part of a small group of transformation leaders called The Core Team. The team, which includes three from Air France \u2013 KLM and three from BlinkLane, helps foster the adoption and structure; organize the program and its events; support the domains and the Transversal tracks; and monitor the progress and the results.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company officially kicked off the Air France \u2013 KLM New Ways of Working #agile ART at the first PI planning event in March 2017 in Paris. <a href=\"https:\/\/scaledagile.com\/training\/safe-release-train-engineer\/\">The Release Train Engineer (RTE)<\/a>, Odile Moreau from BlinkLane, was part of a small group of transformation leaders called The Core Team. The team, which includes three from Air France \u2013 KLM and three from BlinkLane, helps foster the adoption and structure; organize the program and its events; support the domains and the Transversal tracks; and monitor the progress and the results.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company officially kicked off the Air France \u2013 KLM New Ways of Working #agile ART at the first PI planning event in March 2017 in Paris. <a href=\"https:\/\/scaledagile.com\/training\/safe-release-train-engineer\/\">The Release Train Engineer (RTE)<\/a>, Odile Moreau from BlinkLane, was part of a small group of transformation leaders called The Core Team. The team, which includes three from Air France \u2013 KLM and three from BlinkLane, helps foster the adoption and structure; organize the program and its events; support the domains and the Transversal tracks; and monitor the progress and the results.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company officially kicked off the Air France \u2013 KLM New Ways of Working #agile ART at the first PI planning event in March 2017 in Paris. <a href=\"https:\/\/scaledagile.com\/training\/safe-release-train-engineer\/\">The Release Train Engineer (RTE)<\/a>, Odile Moreau from BlinkLane, was part of a small group of transformation leaders called The Core Team. The team, which includes three from Air France \u2013 KLM and three from BlinkLane, helps foster the adoption and structure; organize the program and its events; support the domains and the Transversal tracks; and monitor the progress and the results.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"The five Transversal tracks, 11 business domain adoption teams, and the Core Team formed the ART, with 150 people. The company\u2019s group CIO, Jean-Christophe Lalanne, and Commercial Strategy EVP, Pieter Bootsma, attended as executive sponsors and set the tone for the importance of the initiative.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The five Transversal tracks, 11 business domain adoption teams, and the Core Team formed the ART, with 150 people. The company\u2019s group CIO, Jean-Christophe Lalanne, and Commercial Strategy EVP, Pieter Bootsma, attended as executive sponsors and set the tone for the importance of the initiative.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The five Transversal tracks, 11 business domain adoption teams, and the Core Team formed the ART, with 150 people. The company\u2019s group CIO, Jean-Christophe Lalanne, and Commercial Strategy EVP, Pieter Bootsma, attended as executive sponsors and set the tone for the importance of the initiative.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The five Transversal tracks, 11 business domain adoption teams, and the Core Team formed the ART, with 150 people. The company\u2019s group CIO, Jean-Christophe Lalanne, and Commercial Strategy EVP, Pieter Bootsma, attended as executive sponsors and set the tone for the importance of the initiative.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-top is-image-fill\" style=\"grid-template-columns:28% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184788 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n\n<\/div><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-top is-image-fill\" style=\"grid-template-columns:28% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184788 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"<\/div><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-top is-image-fill\" style=\"grid-template-columns:28% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2024\/05\/GettyImages-102285456-1024x683.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-184788 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The company officially kicked off the Air France \u2013 KLM New Ways of Working #agile ART at the first PI planning event in March 2017 in Paris. <a href=\"https:\/\/scaledagile.com\/training\/safe-release-train-engineer\/\">The Release Train Engineer (RTE)<\/a>, Odile Moreau from BlinkLane, was part of a small group of transformation leaders called The Core Team. The team, which includes three from Air France \u2013 KLM and three from BlinkLane, helps foster the adoption and structure; organize the program and its events; support the domains and the Transversal tracks; and monitor the progress and the results.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">The five Transversal tracks, 11 business domain adoption teams, and the Core Team formed the ART, with 150 people. The company\u2019s group CIO, Jean-Christophe Lalanne, and Commercial Strategy EVP, Pieter Bootsma, attended as executive sponsors and set the tone for the importance of the initiative.<\/p>\n<\/div><\/div>\n"},{"blockName":"core\/spacer","attrs":{"height":"24px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"At the first PI event, Air France \u2013 KLM introduced a logo created specifically for the program, which added strategic emphasis.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the first PI event, Air France \u2013 KLM introduced a logo created specifically for the program, which added strategic emphasis.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the first PI event, Air France \u2013 KLM introduced a logo created specifically for the program, which added strategic emphasis.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the first PI event, Air France \u2013 KLM introduced a logo created specifically for the program, which added strategic emphasis.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Team members from France and the Netherlands came together, bringing distinctive cultures and very diverse states of Agile: some were new to Agile principles and some brought several years of experience","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Team members from France and the Netherlands came together, bringing distinctive cultures and very diverse states of Agile: some were new to Agile principles and some brought several years of experience<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Team members from France and the Netherlands came together, bringing distinctive cultures and very diverse states of Agile: some were new to Agile principles and some brought several years of experience<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Team members from France and the Netherlands came together, bringing distinctive cultures and very diverse states of Agile: some were new to Agile principles and some brought several years of experience<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cAlthough this approach and the PI Planning event was new for most people, everyone was really driven and motivated to share experiences, learn from each other, try and experiment, and work toward results,\u201d Lavielle says.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cAlthough this approach and the PI Planning event was new for most people, everyone was really driven and motivated to share experiences, learn from each other, try and experiment, and work toward results,\u201d Lavielle says.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cAlthough this approach and the PI Planning event was new for most people, everyone was really driven and motivated to share experiences, learn from each other, try and experiment, and work toward results,\u201d Lavielle says.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cAlthough this approach and the PI Planning event was new for most people, everyone was really driven and motivated to share experiences, learn from each other, try and experiment, and work toward results,\u201d Lavielle says.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Yet despite that excitement, many were hesitant to break out of their own groups and talk with those they had never met. Thus transformation leaders requested that anyone adding yarn to the program board\u2014indicating dependencies\u2014discuss it directly with the individuals involved.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Yet despite that excitement, many were hesitant to break out of their own groups and talk with those they had never met. Thus transformation leaders requested that anyone adding yarn to the program board\u2014indicating dependencies\u2014discuss it directly with the individuals involved.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Yet despite that excitement, many were hesitant to break out of their own groups and talk with those they had never met. Thus transformation leaders requested that anyone adding yarn to the program board\u2014indicating dependencies\u2014discuss it directly with the individuals involved.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Yet despite that excitement, many were hesitant to break out of their own groups and talk with those they had never met. Thus transformation leaders requested that anyone adding yarn to the program board\u2014indicating dependencies\u2014discuss it directly with the individuals involved.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"As the first PI progressed, teams achieved about 60 percent of their stated objectives, on average. In leading up to the second PI, they applied the lessons learned and set more accurate, quantifiable objectives.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As the first PI progressed, teams achieved about 60 percent of their stated objectives, on average. In leading up to the second PI, they applied the lessons learned and set more accurate, quantifiable objectives.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As the first PI progressed, teams achieved about 60 percent of their stated objectives, on average. In leading up to the second PI, they applied the lessons learned and set more accurate, quantifiable objectives.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As the first PI progressed, teams achieved about 60 percent of their stated objectives, on average. In leading up to the second PI, they applied the lessons learned and set more accurate, quantifiable objectives.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"At the start of the second PI, Air France \u2013 KLM began a new practice of having each business domain and Transversal Track share its business results with the entire group as a PI begins. At the same time, this served as an opportunity to Inspect and Adapt what worked and what didn\u2019t.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the start of the second PI, Air France \u2013 KLM began a new practice of having each business domain and Transversal Track share its business results with the entire group as a PI begins. At the same time, this served as an opportunity to Inspect and Adapt what worked and what didn\u2019t.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the start of the second PI, Air France \u2013 KLM began a new practice of having each business domain and Transversal Track share its business results with the entire group as a PI begins. At the same time, this served as an opportunity to Inspect and Adapt what worked and what didn\u2019t.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">At the start of the second PI, Air France \u2013 KLM began a new practice of having each business domain and Transversal Track share its business results with the entire group as a PI begins. At the same time, this served as an opportunity to Inspect and Adapt what worked and what didn\u2019t.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"By the third PI, in the fall of 2017, Air France \u2013 KLM had grown to 208 product teams and eight ARTs across Commercial Digital, Cargo, Commercial, and AF Flight Ops. The KLM HR division and the AF Ground Services have both organized Value Stream workshops to either launch new trains or reorganize their current Agile teams into an ART. The same applies to Digital Commercial. Following on the continuous Inspect & Adapt, Commercial Digital will also reorganize its current ARPs to allow for more alignment on the business objectives and improve its delivery model.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">By the third PI, in the fall of 2017, Air France \u2013 KLM had grown to 208 product teams and eight ARTs across Commercial Digital, Cargo, Commercial, and AF Flight Ops. The KLM HR division and the AF Ground Services have both organized Value Stream workshops to either launch new trains or reorganize their current Agile teams into an ART. The same applies to Digital Commercial. Following on the continuous Inspect &amp; Adapt, Commercial Digital will also reorganize its current ARPs to allow for more alignment on the business objectives and improve its delivery model.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">By the third PI, in the fall of 2017, Air France \u2013 KLM had grown to 208 product teams and eight ARTs across Commercial Digital, Cargo, Commercial, and AF Flight Ops. The KLM HR division and the AF Ground Services have both organized Value Stream workshops to either launch new trains or reorganize their current Agile teams into an ART. The same applies to Digital Commercial. Following on the continuous Inspect &amp; Adapt, Commercial Digital will also reorganize its current ARPs to allow for more alignment on the business objectives and improve its delivery model.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">By the third PI, in the fall of 2017, Air France \u2013 KLM had grown to 208 product teams and eight ARTs across Commercial Digital, Cargo, Commercial, and AF Flight Ops. The KLM HR division and the AF Ground Services have both organized Value Stream workshops to either launch new trains or reorganize their current Agile teams into an ART. The same applies to Digital Commercial. Following on the continuous Inspect &amp; Adapt, Commercial Digital will also reorganize its current ARPs to allow for more alignment on the business objectives and improve its delivery model.<\/p>\n"},{"blockName":"core\/heading","attrs":{"textAlign":"","content":"Lessons Learned and Best Practices","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-lessons-learned-and-best-practices"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-lessons-learned-and-best-practices\">Lessons Learned and Best Practices<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-lessons-learned-and-best-practices\">Lessons Learned and Best Practices<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-lessons-learned-and-best-practices\">Lessons Learned and Best Practices<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Along the way, they learned a number of lessons to improve their efforts going forward:","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Along the way, they learned a number of lessons to improve their efforts going forward:<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Along the way, they learned a number of lessons to improve their efforts going forward:<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Along the way, they learned a number of lessons to improve their efforts going forward:<\/p>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Have an approach for dealing with the diversity across domains, both in their Agile maturity and in their specific context and constraints (operational, security, and regulations)","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Have an approach for dealing with the diversity across domains, both in their Agile maturity and in their specific context and constraints (operational, security, and regulations)<\/li>\n","innerContent":["\n<li>Have an approach for dealing with the diversity across domains, both in their Agile maturity and in their specific context and constraints (operational, security, and regulations)<\/li>\n"],"rendered":"\n<li>Have an approach for dealing with the diversity across domains, both in their Agile maturity and in their specific context and constraints (operational, security, and regulations)<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Have an approach for dealing with the diversity across domains, both in their Agile maturity and in their specific context and constraints (operational, security, and regulations)<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Establish strong ownership in each business domain via an individual adoption team","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Establish strong ownership in each business domain via an individual adoption team<\/li>\n","innerContent":["\n<li>Establish strong ownership in each business domain via an individual adoption team<\/li>\n"],"rendered":"\n<li>Establish strong ownership in each business domain via an individual adoption team<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Establish strong ownership in each business domain via an individual adoption team<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Since most of the dependencies lie between Transversal Tracks (HR or Finance impediments) and business domains, co-create solutions for Transversal topics that facilitate exchanges and encourage learning from each other","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Since most of the dependencies lie between Transversal Tracks (HR or Finance impediments) and business domains, co-create solutions for Transversal topics that facilitate exchanges and encourage learning from each other<\/li>\n","innerContent":["\n<li>Since most of the dependencies lie between Transversal Tracks (HR or Finance impediments) and business domains, co-create solutions for Transversal topics that facilitate exchanges and encourage learning from each other<\/li>\n"],"rendered":"\n<li>Since most of the dependencies lie between Transversal Tracks (HR or Finance impediments) and business domains, co-create solutions for Transversal topics that facilitate exchanges and encourage learning from each other<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Since most of the dependencies lie between Transversal Tracks (HR or Finance impediments) and business domains, co-create solutions for Transversal topics that facilitate exchanges and encourage learning from each other<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Actively address the challenge of changing the managerial mindset and leadership styles","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Actively address the challenge of changing the managerial mindset and leadership styles<\/li>\n","innerContent":["\n<li>Actively address the challenge of changing the managerial mindset and leadership styles<\/li>\n"],"rendered":"\n<li>Actively address the challenge of changing the managerial mindset and leadership styles<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Actively address the challenge of changing the managerial mindset and leadership styles<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Understand that setting realistic goals for the next 15 weeks will be difficult for most, as is learning to set smaller, more realistic goals","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Understand that setting realistic goals for the next 15 weeks will be difficult for most, as is learning to set smaller, more realistic goals<\/li>\n","innerContent":["\n<li>Understand that setting realistic goals for the next 15 weeks will be difficult for most, as is learning to set smaller, more realistic goals<\/li>\n"],"rendered":"\n<li>Understand that setting realistic goals for the next 15 weeks will be difficult for most, as is learning to set smaller, more realistic goals<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Understand that setting realistic goals for the next 15 weeks will be difficult for most, as is learning to set smaller, more realistic goals<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Encourage individuals to ask for help from someone in a Transversal Track or the Core Team","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Encourage individuals to ask for help from someone in a Transversal Track or the Core Team<\/li>\n","innerContent":["\n<li>Encourage individuals to ask for help from someone in a Transversal Track or the Core Team<\/li>\n"],"rendered":"\n<li>Encourage individuals to ask for help from someone in a Transversal Track or the Core Team<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Encourage individuals to ask for help from someone in a Transversal Track or the Core Team<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Ensure that the team members who are not 100% dedicated and co-located commit to objectives and organize in a way to still be able to work together and produce results","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Ensure that the team members who are not 100% dedicated and co-located commit to objectives and organize in a way to still be able to work together and produce results<\/li>\n","innerContent":["\n<li>Ensure that the team members who are not 100% dedicated and co-located commit to objectives and organize in a way to still be able to work together and produce results<\/li>\n"],"rendered":"\n<li>Ensure that the team members who are not 100% dedicated and co-located commit to objectives and organize in a way to still be able to work together and produce results<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Ensure that the team members who are not 100% dedicated and co-located commit to objectives and organize in a way to still be able to work together and produce results<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Ask for regular feedback to respond to uncertainties and come up with valuable results","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Ask for regular feedback to respond to uncertainties and come up with valuable results<\/li>\n","innerContent":["\n<li>Ask for regular feedback to respond to uncertainties and come up with valuable results<\/li>\n"],"rendered":"\n<li>Ask for regular feedback to respond to uncertainties and come up with valuable results<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Ask for regular feedback to respond to uncertainties and come up with valuable results<\/li>\n<\/ul>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"Leave personal egos at the door and achieve common objectives","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>Leave personal egos at the door and achieve common objectives<\/li>\n","innerContent":["\n<li>Leave personal egos at the door and achieve common objectives<\/li>\n"],"rendered":"\n<li>Leave personal egos at the door and achieve common objectives<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\"><\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li>Leave personal egos at the door and achieve common objectives<\/li>\n<\/ul>\n"},{"blockName":"core\/columns","attrs":{"verticalAlignment":"","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"width":"100%","verticalAlignment":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/group","attrs":{"tagName":"div","templateLock":null,"allowedBlocks":[],"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"ariaLabel":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/heading","attrs":{"textAlign":"","content":"Investing in Role-Based Training","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-investing-in-role-based-training"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-investing-in-role-based-training\">Investing in Role-Based Training<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-investing-in-role-based-training\">Investing in Role-Based Training<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-investing-in-role-based-training\">Investing in Role-Based Training<\/h2>\n"}],"innerHTML":"\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><\/div>\n","innerContent":["\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-investing-in-role-based-training\">Investing in Role-Based Training<\/h2>\n<\/div><\/div>\n"},{"blockName":"core\/media-text","attrs":{"align":"wide","mediaPosition":"right","mediaId":116256,"mediaLink":"https:\/\/scaledagile.com\/case_study\/thales\/taylor-van-riper-yqorcngxzwi-unsplash\/","mediaType":"image","mediaWidth":35,"imageFill":true,"mediaAlt":"Air France - Scaled Agile Practices with SAFe","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"verticalAlignment":"","focalPoint":[],"allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"align":"","content":"Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 35%\"><div class=\"wp-block-media-text__content\">\n\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-116256 size-full\"\/><\/figure><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 35%\"><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-116256 size-full\"\/><\/figure><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 35%\"><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-116256 size-full\"\/><\/figure><\/div>\n"},{"blockName":"core\/heading","attrs":{"textAlign":"","content":"Results: 20% More Effective Delivery","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-results-20-more-effective-delivery"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results-20-more-effective-delivery\">Results: 20% More Effective Delivery<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results-20-more-effective-delivery\">Results: 20% More Effective Delivery<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results-20-more-effective-delivery\">Results: 20% More Effective Delivery<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Time-to-market<\/strong>\u00a0\u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Time-to-market<\/strong>&nbsp;\u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Time-to-market<\/strong>&nbsp;\u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Time-to-market<\/strong>&nbsp;\u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Quality<\/strong>\u00a0\u2013 Of the 17 releases, the company had to delay just one due to a major incident","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Quality<\/strong>&nbsp;\u2013 Of the 17 releases, the company had to delay just one due to a major incident<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Quality<\/strong>&nbsp;\u2013 Of the 17 releases, the company had to delay just one due to a major incident<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Quality<\/strong>&nbsp;\u2013 Of the 17 releases, the company had to delay just one due to a major incident<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Productivity<\/strong>\u00a0\u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Productivity<\/strong>&nbsp;\u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Productivity<\/strong>&nbsp;\u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Productivity<\/strong>&nbsp;\u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Adaptability<\/strong>\u00a0\u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Adaptability<\/strong>&nbsp;\u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Adaptability<\/strong>&nbsp;\u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Adaptability<\/strong>&nbsp;\u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Market share\u00a0<\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Market share&nbsp;<\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Market share&nbsp;<\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Market share&nbsp;<\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Predictability\u00a0<\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Predictability&nbsp;<\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Predictability&nbsp;<\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Predictability&nbsp;<\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Business value<\/strong>\u00a0\u2013 On one offering, the company exceeded expectation by 25%","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Business value<\/strong>&nbsp;\u2013 On one offering, the company exceeded expectation by 25%<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Business value<\/strong>&nbsp;\u2013 On one offering, the company exceeded expectation by 25%<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Business value<\/strong>&nbsp;\u2013 On one offering, the company exceeded expectation by 25%<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Employee satisfaction<\/strong>\u00a0\u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee satisfaction<\/strong>&nbsp;\u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee satisfaction<\/strong>&nbsp;\u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee satisfaction<\/strong>&nbsp;\u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"<strong>Customer satisfaction<\/strong>\u00a0\u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Customer satisfaction<\/strong>&nbsp;\u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Customer satisfaction<\/strong>&nbsp;\u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Customer satisfaction<\/strong>&nbsp;\u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions<\/p>\n"},{"blockName":"core\/spacer","attrs":{"height":"24px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:24px\" aria-hidden=\"true\" 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has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center\" style=\"grid-template-columns:39% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-7923 size-medium\"\/><\/figure><div class=\"wp-block-media-text__content\">\n\n<\/div><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center\" style=\"grid-template-columns:39% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-7923 size-medium\"\/><\/figure><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"<\/div><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center\" style=\"grid-template-columns:39% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-7923 size-medium\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n<\/div><\/div>\n"},{"blockName":"core\/spacer","attrs":{"height":"24px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:24px\" aria-hidden=\"true\" 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id=\"h-share\">Share:<\/h4>\n"},{"blockName":"core\/social-links","attrs":{"iconColor":"","customIconColor":"","iconColorValue":"","iconBackgroundColor":"","customIconBackgroundColor":"","iconBackgroundColorValue":"","openInNewTab":false,"showLabels":false,"size":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","gradient":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/social-link","attrs":{"url":"https:\/\/www.linkedin.com","service":"linkedin","label":"","rel":"","lock":[],"metadata":[],"className":"","openPopupId":""},"innerBlocks":[],"innerHTML":"","innerContent":[],"rendered":"<li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path 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d=\"M15.6,7.2H14v1.5h1.6c2,0,3.7,1.7,3.7,3.7s-1.7,3.7-3.7,3.7H14v1.5h1.6c2.8,0,5.2-2.3,5.2-5.2,0-2.9-2.3-5.2-5.2-5.2zM4.7,12.4c0-2,1.7-3.7,3.7-3.7H10V7.2H8.4c-2.9,0-5.2,2.3-5.2,5.2,0,2.9,2.3,5.2,5.2,5.2H10v-1.5H8.4c-2,0-3.7-1.7-3.7-3.7zm4.6.9h5.3v-1.5H9.3v1.5z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Link<\/span><\/a><\/li>"}],"innerHTML":"\n<ul class=\"wp-block-social-links\">\n\n\n\n\n\n\n\n\n\n\n\n<\/ul>\n","innerContent":["\n<ul class=\"wp-block-social-links\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12,4.622c2.403,0,2.688,0.009,3.637,0.052c0.877,0.04,1.354,0.187,1.671,0.31c0.42,0.163,0.72,0.358,1.035,0.673 c0.315,0.315,0.51,0.615,0.673,1.035c0.123,0.317,0.27,0.794,0.31,1.671c0.043,0.949,0.052,1.234,0.052,3.637 s-0.009,2.688-0.052,3.637c-0.04,0.877-0.187,1.354-0.31,1.671c-0.163,0.42-0.358,0.72-0.673,1.035 c-0.315,0.315-0.615,0.51-1.035,0.673c-0.317,0.123-0.794,0.27-1.671,0.31c-0.949,0.043-1.233,0.052-3.637,0.052 s-2.688-0.009-3.637-0.052c-0.877-0.04-1.354-0.187-1.671-0.31c-0.42-0.163-0.72-0.358-1.035-0.673 c-0.315-0.315-0.51-0.615-0.673-1.035c-0.123-0.317-0.27-0.794-0.31-1.671C4.631,14.688,4.622,14.403,4.622,12 s0.009-2.688,0.052-3.637c0.04-0.877,0.187-1.354,0.31-1.671c0.163-0.42,0.358-0.72,0.673-1.035 c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-twitter  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22.23,5.924c-0.736,0.326-1.527,0.547-2.357,0.646c0.847-0.508,1.498-1.312,1.804-2.27 c-0.793,0.47-1.671,0.812-2.606,0.996C18.324,4.498,17.257,4,16.077,4c-2.266,0-4.103,1.837-4.103,4.103 c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Twitter<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-reddit  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5.27 9.221A2.775 2.775 0 0 0 2.498 11.993a2.785 2.785 0 0 0 1.6 2.511 5.337 5.337 0 0 0 2.374 4.11 9.386 9.386 0 0 0 5.539 1.7 9.386 9.386 0 0 0 5.541-1.7 5.331 5.331 0 0 0 2.372-4.114 2.787 2.787 0 0 0 1.583-2.5 2.775 2.775 0 0 0-2.772-2.772 2.742 2.742 0 0 0-1.688.574 9.482 9.482 0 0 0-4.637-1.348v-.008a2.349 2.349 0 0 1 2.011-2.316 1.97 1.97 0 0 0 1.926 1.521 1.98 1.98 0 0 0 1.978-1.978 1.98 1.98 0 0 0-1.978-1.978 1.985 1.985 0 0 0-1.938 1.578 3.183 3.183 0 0 0-2.849 3.172v.011a9.463 9.463 0 0 0-4.59 1.35 2.741 2.741 0 0 0-1.688-.574Zm6.736 9.1a3.162 3.162 0 0 1-2.921-1.944.215.215 0 0 1 .014-.2.219.219 0 0 1 .168-.106 27.327 27.327 0 0 1 2.74-.133 27.357 27.357 0 0 1 2.74.133.219.219 0 0 1 .168.106.215.215 0 0 1 .014.2 3.158 3.158 0 0 1-2.921 1.944Zm3.743-3.157a1.265 1.265 0 0 1-1.4-1.371 1.954 1.954 0 0 1 .482-1.442 1.15 1.15 0 0 1 .842-.379 1.7 1.7 0 0 1 1.49 1.777 1.323 1.323 0 0 1-.325 1.015 1.476 1.476 0 0 1-1.089.4Zm-7.485 0a1.476 1.476 0 0 1-1.086-.4 1.323 1.323 0 0 1-.325-1.016 1.7 1.7 0 0 1 1.49-1.777 1.151 1.151 0 0 1 .843.379 1.951 1.951 0 0 1 .481 1.441 1.276 1.276 0 0 1-1.403 1.373Z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Reddit<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-mail  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-chain  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M15.6,7.2H14v1.5h1.6c2,0,3.7,1.7,3.7,3.7s-1.7,3.7-3.7,3.7H14v1.5h1.6c2.8,0,5.2-2.3,5.2-5.2,0-2.9-2.3-5.2-5.2-5.2zM4.7,12.4c0-2,1.7-3.7,3.7-3.7H10V7.2H8.4c-2.9,0-5.2,2.3-5.2,5.2,0,2.9,2.3,5.2,5.2,5.2H10v-1.5H8.4c-2,0-3.7-1.7-3.7-3.7zm4.6.9h5.3v-1.5H9.3v1.5z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Link<\/span><\/a><\/li><\/ul>\n"}],"innerHTML":"\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size has-margin-top-0 has-margin-right-0 has-margin-bottom-1 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-share\">Share:<\/h4>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram  wp-block-social-link\"><a 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c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 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c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Twitter<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-reddit  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5.27 9.221A2.775 2.775 0 0 0 2.498 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class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-investing-in-role-based-training\">Investing in Role-Based Training<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 35%\"><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-116256 size-full\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results-20-more-effective-delivery\">Results: 20% More Effective Delivery<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Time-to-market<\/strong>&nbsp;\u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Quality<\/strong>&nbsp;\u2013 Of the 17 releases, the company had to delay just one due to a major incident<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Productivity<\/strong>&nbsp;\u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Adaptability<\/strong>&nbsp;\u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Market share&nbsp;<\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Predictability&nbsp;<\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Business value<\/strong>&nbsp;\u2013 On one offering, the company exceeded expectation by 25%<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee satisfaction<\/strong>&nbsp;\u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Customer satisfaction<\/strong>&nbsp;\u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center\" style=\"grid-template-columns:39% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-7923 size-medium\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size has-margin-top-0 has-margin-right-0 has-margin-bottom-1 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-share\">Share:<\/h4>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram  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c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-twitter  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22.23,5.924c-0.736,0.326-1.527,0.547-2.357,0.646c0.847-0.508,1.498-1.312,1.804-2.27 c-0.793,0.47-1.671,0.812-2.606,0.996C18.324,4.498,17.257,4,16.077,4c-2.266,0-4.103,1.837-4.103,4.103 c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Twitter<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-reddit  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5.27 9.221A2.775 2.775 0 0 0 2.498 11.993a2.785 2.785 0 0 0 1.6 2.511 5.337 5.337 0 0 0 2.374 4.11 9.386 9.386 0 0 0 5.539 1.7 9.386 9.386 0 0 0 5.541-1.7 5.331 5.331 0 0 0 2.372-4.114 2.787 2.787 0 0 0 1.583-2.5 2.775 2.775 0 0 0-2.772-2.772 2.742 2.742 0 0 0-1.688.574 9.482 9.482 0 0 0-4.637-1.348v-.008a2.349 2.349 0 0 1 2.011-2.316 1.97 1.97 0 0 0 1.926 1.521 1.98 1.98 0 0 0 1.978-1.978 1.98 1.98 0 0 0-1.978-1.978 1.985 1.985 0 0 0-1.938 1.578 3.183 3.183 0 0 0-2.849 3.172v.011a9.463 9.463 0 0 0-4.59 1.35 2.741 2.741 0 0 0-1.688-.574Zm6.736 9.1a3.162 3.162 0 0 1-2.921-1.944.215.215 0 0 1 .014-.2.219.219 0 0 1 .168-.106 27.327 27.327 0 0 1 2.74-.133 27.357 27.357 0 0 1 2.74.133.219.219 0 0 1 .168.106.215.215 0 0 1 .014.2 3.158 3.158 0 0 1-2.921 1.944Zm3.743-3.157a1.265 1.265 0 0 1-1.4-1.371 1.954 1.954 0 0 1 .482-1.442 1.15 1.15 0 0 1 .842-.379 1.7 1.7 0 0 1 1.49 1.777 1.323 1.323 0 0 1-.325 1.015 1.476 1.476 0 0 1-1.089.4Zm-7.485 0a1.476 1.476 0 0 1-1.086-.4 1.323 1.323 0 0 1-.325-1.016 1.7 1.7 0 0 1 1.49-1.777 1.151 1.151 0 0 1 .843.379 1.951 1.951 0 0 1 .481 1.441 1.276 1.276 0 0 1-1.403 1.373Z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Reddit<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-mail  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-chain  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M15.6,7.2H14v1.5h1.6c2,0,3.7,1.7,3.7,3.7s-1.7,3.7-3.7,3.7H14v1.5h1.6c2.8,0,5.2-2.3,5.2-5.2,0-2.9-2.3-5.2-5.2-5.2zM4.7,12.4c0-2,1.7-3.7,3.7-3.7H10V7.2H8.4c-2.9,0-5.2,2.3-5.2,5.2,0,2.9,2.3,5.2,5.2,5.2H10v-1.5H8.4c-2,0-3.7-1.7-3.7-3.7zm4.6.9h5.3v-1.5H9.3v1.5z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Link<\/span><\/a><\/li><\/ul>\n<\/div><\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns\"><\/div>\n","innerContent":["\n<div class=\"wp-block-columns\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-investing-in-role-based-training\">Investing in Role-Based Training<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 35%\"><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Where it can, the company trains with the SAFe curriculum. All RTEs go through SAFe Release Train Engineer training. Scrum Masters with the PSM certification are offered the SAFe for Scrum Master training and certification when joining an ARP. The same applies for Product Owner. Team members also attend SAFe for Teams when they join an ARP. Additionally, the company developed training and workshops for Lean Budgeting, using the Weighted Shortest Job First, and other practical guidelines.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">A community of 40 coaches support the effort at various levels: teams, domain, adoption, and enterprise. This community is growing in maturity and results. In the third PI, the company will focus on internalization and growth of the coaches, ensuring a more sustainable and economical support for the Agile community.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg);background-position:50% 50%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2021\/06\/taylor-van-riper-yQorCngxzwI-unsplash-683x1024.jpg\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-116256 size-full\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results-20-more-effective-delivery\">Results: 20% More Effective Delivery<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Since deploying SAFe, Air France \u2013 KLM notes greater collaboration between business domains and Transversal Tracks. Within three months, their efforts began paying off in business results in the Cargo group:<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Time-to-market<\/strong>&nbsp;\u2013 Each ART team delivers on its promises every three weeks. Since moving to SAFe, the company released 17 times in the live environment in seven months compared to every six months previously.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Quality<\/strong>&nbsp;\u2013 Of the 17 releases, the company had to delay just one due to a major incident<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Productivity<\/strong>&nbsp;\u2013 SAFe teams deliver, on average, more than 20% more effectively than waterfall teams<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Adaptability<\/strong>&nbsp;\u2013 With a PI cycle of 12 weeks, Air France \u2013 KLM has been able to pivot its vision three times in the past year, allowing the company to tap into new business opportunities much more quickly and easily<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Market share&nbsp;<\/strong>\u2013 The company gained 20% market share in the small and medium logistics market alone with this flexibility<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Predictability&nbsp;<\/strong>\u2013 The velocity of ARTs builds in more predictability and enables teams to take ownership and show greater craftsmanship. Team stability is also an important success factor in results<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Business value<\/strong>&nbsp;\u2013 On one offering, the company exceeded expectation by 25%<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Employee satisfaction<\/strong>&nbsp;\u2013 PI Planning results in better transparency and autonomy for the teams. Seeing the vision in the Cargo group encourages team members to contribute to the business value and increases their work satisfaction, as well as collaboration between business and IT<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong>Customer satisfaction<\/strong>&nbsp;\u2013 Air France \u2013 KLM is more intimate with its clients. All Product Owners from the business side have a greater understanding of the demand. Going live with small changes and new functionality every three weeks gives them a faster feedback loop and more rapid pivoting, enabling groups to deliver greater value in its IT solutions<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center\" style=\"grid-template-columns:39% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2018\/03\/airfranceimage.png\" alt=\"Air France - Scaled Agile Practices with SAFe\" class=\"wp-image-7923 size-medium\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Air France \u2013 KLM looks forward to seeing ever-greater progress as it moves toward DevOps, allowing the ARTs to deliver end-to-end with an integrated team.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe have started experimenting more with weighted shortest job first (WSJF) in our priority at the Features level,\u201d Moreau says. \u201cWe also want to harness the work with Portfolio Management and Lean budgeting.\u201d<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow 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class=\"wp-block-column\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-green p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Back to: All Case Studies <\/span><\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/insights-customer-stories\/\">Explore more Case Studies<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"className":"mt-4 lg:mt-0","verticalAlignment":"","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/group","attrs":{"className":"box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8","backgroundColor":"white","tagName":"div","templateLock":null,"allowedBlocks":[],"lock":[],"metadata":[],"align":"","style":[],"textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"ariaLabel":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"className":"font-headline text-primary text-xl m-0","fontSize":"x-large","align":"","content":"<strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"style":[],"backgroundColor":"","textColor":"","gradient":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong><\/p>\n","innerContent":["\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong><\/p>\n"],"rendered":"\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong><\/p>\n"},{"blockName":"core\/paragraph","attrs":{"className":"font-headline text-primary text-xl m-0","fontSize":"x-large","align":"","content":"Deutsche Bhan","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"style":[],"backgroundColor":"","textColor":"","gradient":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deutsche Bhan<\/p>\n","innerContent":["\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deutsche Bhan<\/p>\n"],"rendered":"\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deutsche Bhan<\/p>\n"},{"blockName":"core\/buttons","attrs":{"layout":{"type":"flex","justifyContent":"left","orientation":"horizontal"},"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/button","attrs":{"className":"is-style-link-button","icon":"forward","iconPosition":"after","tagName":"a","type":"button","textAlign":"","url":"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/","title":"","text":"Read the Case Study","linkTarget":"","rel":"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/","placeholder":"","backgroundColor":"","textColor":"","gradient":"","width":0,"gutenaOpenTab":"none","lock":[],"metadata":[],"style":[],"fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\" rel=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\">Read the Case Study<\/a><\/div>\n","innerContent":["\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\" rel=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\">Read the Case Study<\/a><\/div>\n"],"rendered":"\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\" rel=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\">Read the Case Study<\/a><\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-buttons has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><\/div>\n","innerContent":["\n<div class=\"wp-block-buttons has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\" rel=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\">Read the Case Study<\/a><\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\n\n\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"\n\n",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong><\/p>\n\n\n\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deutsche Bhan<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\" rel=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\">Read the Case Study<\/a><\/div>\n<\/div>\n<\/div><\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-column mt-4 lg:mt-0\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column mt-4 lg:mt-0\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column mt-4 lg:mt-0 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong><\/p>\n\n\n\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deutsche Bhan<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\" rel=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\">Read the Case Study<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns is-layout-flex 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class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/insights-customer-stories\/\">Explore more Case Studies<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column mt-4 lg:mt-0 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong><\/p>\n\n\n\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deutsche Bhan<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\" rel=\"https:\/\/scaledagile.com\/case_study\/deutsche-bahn\/\">Read the Case Study<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-group alignfull py-12 has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><\/div>\n","innerContent":["\n<div class=\"wp-block-group alignfull py-12 has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-group alignfull py-12 has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow 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