{"id":81748,"date":"2020-06-05T02:00:52","date_gmt":"2020-06-05T08:00:52","guid":{"rendered":"https:\/\/sai2.wpengine.com\/case_study\/cerno\/"},"modified":"2024-09-23T16:06:16","modified_gmt":"2024-09-23T22:06:16","slug":"cerno","status":"publish","type":"case_study","link":"https:\/\/scaledagile.com\/case_study\/cerno\/","title":{"rendered":"Cerno &#8211; SAFe Adoption to Become a Total Agile Enterprise"},"content":{"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:22% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"234\" height=\"152\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/05\/Cerno_logo_transparent.png\" alt=\"\" class=\"wp-image-81750 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations. Our customers have found communication to be more effective since the SAFe implementation.\u201d<\/p>\n\n\n\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Sam Wu<\/strong>, Agile Head Coach and Training Director, Cerno<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns border-b border-gray is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deliver custom solutions faster and with higher quality for clients.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns border-b border-gray mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-industry\">Industry:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Information Technology, Software<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns border-b border-gray mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li><strong>Delivery cycle time dropped<\/strong> by 58%<\/li>\n\n\n\n<li>The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n\n\n\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n\n\n\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<br><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n\n\n\n<li><strong>Assess regularly<\/strong> \u2013 Inspect &amp; Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.<\/li>\n\n\n\n<li><strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&amp;D, moved Cerno ahead with training and coaching.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As a custom software factory, Cerno is poised for rapid growth as part of China\u2019s expansive technology market. The company delivers technologies such as artificial intelligence, blockchain, cloud computing, open source software, and IoT solutions for a diverse range of clients, from logistics to government.<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:27% 53%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"440\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg 1024w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-300x129.jpg 300w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-768x330.jpg 768w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-600x258.jpg 600w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1.jpg 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To compete effectively, Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term, with the <strong>ultimate objective of being more client-focused.<\/strong><\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe needed a next-generation software development method to <strong>meet customer needs<\/strong> and reach our goals,\u201d explained Sam Wu, Agile Head Coach and Training Director, Cerno.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Cerno\u2019s founders brought experience in developing software for the financial industry. They found the \u2018weak matrix\u2019 structure worked in HR outsourcing, but not so well in product delivery. (A weak matrix is an organizational structure in which the balance of power tilts decisively in the direction of line or functional management.)<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">And while <strong>the traditionally waterfall company had experimented with Lean-Agile development in the past<\/strong>, they lacked the training or business support to build momentum.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-safe-the-path-from-strategy-to-delivery\">SAFe\u00ae: The Path from Strategy to Delivery<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">While attending <a href=\"https:\/\/scaledagile.com\/train-certify\/\">Leading SAFe\u00ae training<\/a>, a Cerno executive saw a promising path to Agile, leading Cerno to adopt the Scaled Agile Framework\u00ae (SAFe). \u201cIt was clear that <strong>we needed SAFe to make Cerno a total Agile enterprise<\/strong>, to expand Agile not only to product lines but also to the business and functional departments such as HR and finance,\u201d explained Liu Yilei, VP, Cerno. \u201c<strong>We saw SAFe as the model that would take us from strategy to delivery.<\/strong>\u201d<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cSAFe provided a comprehensive toolkit and an easy way to move forward,\u201d added Wu, who was hired at that time to lead the effort as the internal change agent. At the same time, the company brought in SAFe Gold partner Aura International for coaching and training.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Per the SAFe Implementation Roadmap, James Li, Principal Consultant from Aura, led the SAFe Executive Workshop. Jack Xu, Senior Consultant from Aura, delivered SAFe\u00ae for Teams training and helped prepare for the first Program Increment (PI) planning event. They organized teams, reconfigured the office to better support those teams, and reorganized the product plan with user-story mapping.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">For the first Agile Release Train launch, <strong>they began with four Agile teams\u2014the entire R&amp;D team plus Infrastructure and Operations\u2014on an existing initiative<\/strong> to digitalize a logistics solution for a client.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">From that first PI, team leaders embraced the Lean-Agile mindset. <strong>They identified priorities based on business value and began allowing people to self-organize.<\/strong> Instead of waiting to be assigned work, developers identified the work based on business objectives, committed to the work in PI Planning, and moved forward with it.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-more-stories-in-less-time-despite-setbacks\">More Stories in Less Time\u2014Despite Setbacks<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Though Cerno set out to follow SAFe by the book, <strong>they ran into roadblocks that forced mid-course adjustments.<\/strong> In middle of the first PI, the Systems Architect left, leading Cerno to assemble a team to assume his responsibilities.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, the customer cut some funding because of market forces. And when managers wanted to move some teams to another client project, it nearly stopped the train. <strong>Given technical and capacity challenges, Cerno chose to postpone 15 percent of the high-risk PI objectives and scale back the size of the train.<\/strong><\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Developers also found it challenging to transition from private to public code, a decision made to reduce bottlenecks in bug fixes and hidden technical debt. <strong>As the project team transitioned away from three-week waterfall development, the coaching team helped set code standards.<\/strong> In time, they found that developers took more pride in their code because of its public nature.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Even with the early challenges, the Inspect and Adapt session after the first PI showed the teams had met PI objectives and reduced defects. <strong>The ART could produce 45 stories per two-week iteration, on average, by the end of the first PI<\/strong>, compared to 30 stories per three-week iteration in waterfall.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-routine-devops-health-checks\">Routine DevOps Health Checks<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When Cerno first introduced DevOps practices, the company lacked a SAFe DevOps Practitioner. Still, they made progress on a delivery pipeline and staging environment, supported a grayscale release of a product, and shortened the time to release future versions.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, <strong>they formed a new system integration testing (SIT) plan that shrunk testing time by 25 percent initially<\/strong>, and then by half, freeing the development team to put more effort into new features.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To expedite progress, they began conducting DevOps health checks. Early on, those <strong>checks uncovered opportunities to improve delivery<\/strong>. To stay on track, they now perform this exercise every PI. With the habit of regular checks, <strong>Cerno has made strides with automated testing and continuous integration\/continuous deployment<\/strong>.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To support their efforts, they also established Communities of Practice and hold monthly technical workshops for developers.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:76% 53%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"440\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg 1024w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-300x129.jpg 300w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-768x330.jpg 768w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-600x258.jpg 600w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1.jpg 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-delivery-cycle-time-down-58-percent\">Delivery Cycle Time Down 58 Percent<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Today, Cerno runs two ARTs with 80 people. These high-confidence teams agree on, and begin working on, requirements faster. <strong>They communicate and collaborate more tightly than before they introduced SAFe<\/strong> and are continuously improving.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When the ART completed work with one client, they simply switched the train to support another logistics client with a similar solution\u2014effectively a plug-and-play release train. <strong>The company then added a second ART to deliver value to another client.<\/strong> Each train continues to serve a single client.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To date, Cerno has made remarkable progress:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Delivery cycle time dropped<\/strong> from 3\u00bd weeks to two weeks, or 58 percent<\/li>\n\n\n\n<li>The average offline time for a new <strong>production environment release decreased<\/strong> from 3\u00bd hours to half an hour<\/li>\n\n\n\n<li>The rate of <strong>release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n\n\n\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n\n\n\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<\/li>\n<\/ul>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Most importantly, Cerno realized its goal of becoming a more customer-centric organization.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations,\u201d Wu said. \u201c<strong>Our customers have found communication to be more effective since the SAFe implementation.<\/strong>\u201d<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cThis is the first SAFe transformation case I have coached in a local company in China,\u201d Li said. \u201cAlthough there\u2019s still more to improve, it is really a great and wonderful start! It is a significant milestone for SAFe in China.\u201d<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Looking ahead, Cerno is building toward agility beyond solution delivery, into administrative management and marketing\u2014to become <strong>a total Agile enterprise<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/casestudy-cerno-feature-img.jpg\" alt=\"A stock image of someone talking on the phone\" class=\"wp-image-184581\" style=\"aspect-ratio:1;width:285px;height:auto\" srcset=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/casestudy-cerno-feature-img.jpg 640w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/casestudy-cerno-feature-img-300x169.jpg 300w, https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/casestudy-cerno-feature-img-50x28.jpg 50w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure><\/div><\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 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to: All Case Studies <\/span><\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/insights-customer-stories\/\">Explore more Case Studies<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column mt-4 lg:mt-0 is-layout-flow wp-block-column-is-layout-flow\">\n<div 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lines<\/p>\n","protected":false},"author":316,"featured_media":184581,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"116593,118359,105843,119623,69047,116709","_relevanssi_noindex_reason":"","footnotes":""},"categories":[777,765,381,750,561],"tags":[],"industry":[262],"role":[],"sizes":[926],"country":[789],"topic":[807,942,894,941,936,898],"region":[940],"class_list":["post-81748","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","category-china","category-country","category-customer-story","category-information-technology","category-resources","industry-information-technology","size-mid-market-enterprise","country-china","topic-business-agility","topic-delivery-cycle-time","topic-devops","topic-implementation-roadmap","topic-learning-from-failures","topic-multiple-business-units","region-asia"],"acf":{"page_header_background":false,"page_header_title":"","page_header_content":"","case_study_content":[{"case_study_content":"<p><em>\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations. Our customers have found communication to be more effective since the SAFe implementation<\/em>.\u201d<br \/>\n\u2014<strong>Sam Wu<\/strong>, Agile Head Coach and Training Director, Cerno<\/p>\n"},{"case_study_content":"<p>As a custom software factory, Cerno is poised for rapid growth as part of China\u2019s expansive technology market. The company delivers technologies such as artificial intelligence, blockchain, cloud computing, open source software, and IoT solutions for a diverse range of clients, from logistics to government.<\/p>\n<p>To compete effectively, Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term, with the ultimate objective of being more client-focused.<\/p>\n<p>\u201cWe needed a next-generation software development method to meet customer needs and reach our goals,\u201d explained Sam Wu, Agile Head Coach and Training Director, Cerno.<\/p>\n<p>Cerno\u2019s founders brought experience in developing software for the financial industry. They found the \u2018weak matrix\u2019 structure worked in HR outsourcing, but not so well in product delivery. (A weak matrix is an organizational structure in which the balance of power tilts decisively in the direction of line or functional management.)<\/p>\n<p>And while the traditionally waterfall company had experimented with Lean-Agile development in the past, they lacked the training or business support to build momentum.<\/p>\n"},{"case_study_content":"<h2>SAFe<sup>\u00ae<\/sup>: The Path from Strategy to Delivery<\/h2>\n<p>While attending Leading SAFe\u00ae training, a Cerno executive saw a promising path to Agile, leading Cerno to adopt the Scaled Agile Framework\u00ae (SAFe). \u201cIt was clear that we needed SAFe to make Cerno a total Agile enterprise, to expand Agile not only to product lines but also to the business and functional departments such as HR and finance,\u201d explained Liu Yilei, VP, Cerno. &#8220;We saw SAFe as the model that would take us from strategy to delivery.\u201d<\/p>\n<p>\u201cSAFe provided a comprehensive toolkit and an easy way to move forward,\u201d added Wu, who was hired at that time to lead the effort as the internal change agent. At the same time, the company brought in SAFe Gold partner Aura International for coaching and training.<\/p>\n<p>Per the SAFe Implementation Roadmap, James Li, Principal Consultant from Aura, led the SAFe Executive Workshop. Jack Xu, Senior Consultant from Aura, delivered SAFe\u00ae for Teams training and helped prepare for the first Program Increment (PI) planning event. They organized teams, reconfigured the office to better support those teams, and reorganized the product plan with user-story mapping.<\/p>\n<p>For the first Agile Release Train launch, they began with four Agile teams\u2014the entire R&amp;D team plus Infrastructure and Operations\u2014on an existing initiative to digitalize a logistics solution for a client.<\/p>\n<p>From that first PI, team leaders embraced the Lean-Agile mindset. They identified priorities based on business value and began allowing people to self-organize. Instead of waiting to be assigned work, developers identified the work based on business objectives, committed to the work in PI Planning, and moved forward with it.<\/p>\n<figure id=\"attachment_72673\" aria-describedby=\"caption-attachment-72673\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><a href=\"\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-scaled-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-72673 size-full\" src=\"\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-scaled-1.jpg\" alt=\"\" width=\"2560\" height=\"1100\" \/><\/a><figcaption id=\"caption-attachment-72673\" class=\"wp-caption-text\"><br \/>CLICK TO ENLARGE &#8211; PI Planning at Cerno<\/figcaption><\/figure>\n"},{"case_study_content":"<h2>More Stories in Less Time\u2014Despite Setbacks<\/h2>\n<p>Though Cerno set out to follow SAFe by the book, they ran into roadblocks that forced mid-course adjustments. In middle of the first PI, the Systems Architect left, leading Cerno to assemble a team to assume his responsibilities.<\/p>\n<p>Additionally, the customer cut some funding because of market forces. And when managers wanted to move some teams to another client project, it nearly stopped the train. Given technical and capacity challenges, Cerno chose to postpone 15 percent of the high-risk PI objectives and scale back the size of the train.<\/p>\n<p>Developers also found it challenging to transition from private to public code, a decision made to reduce bottlenecks in bug fixes and hidden technical debt. As the project team transitioned away from three-week waterfall development, the coaching team helped set code standards. In time, they found that developers took more pride in their code because of its public nature.<\/p>\n<p>Even with the early challenges, the Inspect and Adapt session after the first PI showed the teams had met PI objectives and reduced defects. The ART could produce 45 stories per two-week iteration, on average, by the end of the first PI, compared to 30 stories per three-week iteration in waterfall.<\/p>\n"},{"case_study_content":"<h2>Routine DevOps Health Checks<\/h2>\n<p>When Cerno first introduced DevOps practices, the company lacked a SAFe DevOps Practitioner. Still, they made progress on a delivery pipeline and staging environment, supported a grayscale release of a product, and shortened the time to release future versions.<br \/>\nAdditionally, they formed a new system integration testing (SIT) plan that shrunk testing time by 25 percent initially, and then by half, freeing the development team to put more effort into new features.<\/p>\n<p>To expedite progress, they began conducting DevOps health checks. Early on, those checks uncovered opportunities to improve delivery. To stay on track, they now perform this exercise every PI. With the habit of regular checks, Cerno has made strides with automated testing and continuous integration\/continuous deployment.<\/p>\n<p>To support their efforts, they also established Communities of Practice and hold monthly technical workshops for developers.<\/p>\n"},{"case_study_content":"<h2>Delivery Cycle Time Down 58 Percent<\/h2>\n<p>Today, Cerno runs two ARTs with 80 people. These high-confidence teams agree on, and begin working on, requirements faster. They communicate and collaborate more tightly than before they introduced SAFe and are continuously improving.<\/p>\n<p>When the ART completed work with one client, they simply switched the train to support another logistics client with a similar solution\u2014effectively a plug-and-play release train. The company then added a second ART to deliver value to another client. Each train continues to serve a single client.<\/p>\n<p>To date, Cerno has made remarkable progress:<\/p>\n<ul>\n<li>Delivery cycle time dropped from 3\u00bd weeks to two weeks, or 58 percent<\/li>\n<li>The average offline time for a new production environment release decreased from 3\u00bd hours to half an hour<\/li>\n<li>The rate of release failure went down from 0.6 times on average per release to 0<\/li>\n<li>The interface automation level increased from zero to 70 percent<\/li>\n<li>Reported defects decreased from 13 times per release to five<\/li>\n<\/ul>\n<p>Most importantly, Cerno realized its goal of becoming a more customer-centric organization.<\/p>\n<p>\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations,\u201d Wu said. \u201cOur customers have found communication to be more effective since the SAFe implementation.\u201d<\/p>\n<p>\u201cThis is the first SAFe transformation case I have coached in a local company in China,\u201d Li said. \u201cAlthough there\u2019s still more to improve, it is really a great and wonderful start! It is a significant milestone for SAFe in China.\u201d<\/p>\n<p>Looking ahead, Cerno is building toward agility beyond solution delivery, into administrative management and marketing\u2014to become a total Agile enterprise.<\/p>\n<figure id=\"attachment_72677\" aria-describedby=\"caption-attachment-72677\" style=\"width: 1800px\" class=\"wp-caption aligncenter\"><a href=\"\/wp-content\/uploads\/2020\/06\/cerno_collage.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-72677\" src=\"\/wp-content\/uploads\/2020\/06\/cerno_collage.jpg\" alt=\"\" width=\"1800\" height=\"1597\" \/><\/a><figcaption id=\"caption-attachment-72677\" class=\"wp-caption-text\"><br \/>CLICK TO ENLARGE<\/figcaption><\/figure>\n"}],"case_study_file":false,"case_study_challenge":"<p>Deliver custom solutions faster and with higher quality for clients.<\/p>\n","case_study_solution":"","case_study_results":"<ul>\n<li>Delivery cycle time dropped by 58% <\/li>\n<li>The rate of release failure went down from 0.6 times on average per release to 0<\/li>\n<li>The interface automation level increased from zero to 70 percent<\/li>\n<li>Reported defects decreased from 13 times per release to five<\/li>\n<\/ul>\n","case_study_best_practices":"<ul>\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n<li><strong>Assess regularly<\/strong> \u2013 Inspect & Adapt and DevOps health checks keep teams aware of progress and on track toward goals.<\/li>\n<li><strong>Choose a compatible partner<\/strong> \u2013 A partner with a business view, not just R&D, moved Cerno ahead with training and coaching.<\/li>\n<\/ul>\n<p><a href=\"\/wp-content\/uploads\/2020\/06\/SAI-Cerno-CaseStudy-Chinese.pdf\" target=\"_blank\" rel=\"noopener\"><img class=\"aligncenter size-full wp-image-72683\" src=\"\/wp-content\/uploads\/2020\/06\/translated.png\" alt=\"\" width=\"225\" height=\"276\" \/><\/a><\/p>\n<div class=\"text-center\"><a class=\"btn btn-primary\" href=\"\/wp-content\/uploads\/2020\/06\/SAI-Cerno-CaseStudy-Chinese.pdf\">Download Translation<\/a><\/div>\n","case_study_partner":false,"audio_link":"","video_link":"","related_posts":false,"show_on_blog":true,"customer_logo":"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/05\/Cerno_logo_transparent.png","is_featured":false,"add_intercom":true},"has_blocks":true,"block_data":[{"blockName":"core\/media-text","attrs":{"align":"","mediaId":81750,"mediaLink":"https:\/\/scaledagile.com\/case_study\/cerno\/cerno_logo_transparent\/","mediaType":"image","mediaWidth":22,"imageFill":false,"mediaAlt":"","mediaPosition":"left","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"verticalAlignment":"","focalPoint":[],"allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"placeholder":"Content\u2026","fontSize":"medium","marginLeft":7,"paddingLeft":2,"align":"","content":"\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations. Our customers have found communication to be more effective since the SAFe implementation.\u201d","dropCap":false,"direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations. Our customers have found communication to be more effective since the SAFe implementation.\u201d<\/p>\n","innerContent":["\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations. Our customers have found communication to be more effective since the SAFe implementation.\u201d<\/p>\n"],"rendered":"\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations. Our customers have found communication to be more effective since the SAFe implementation.\u201d<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"fontSize":"normal","marginLeft":7,"paddingLeft":2,"align":"","content":"\u2014<strong>Sam Wu<\/strong>, Agile Head Coach and Training Director, Cerno","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Sam Wu<\/strong>, Agile Head Coach and Training Director, Cerno<\/p>\n","innerContent":["\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Sam Wu<\/strong>, Agile Head Coach and Training Director, Cerno<\/p>\n"],"rendered":"\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Sam Wu<\/strong>, Agile Head Coach and Training Director, Cerno<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:22% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/05\/Cerno_logo_transparent.png\" alt=\"\" class=\"wp-image-81750 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n\n<\/div><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:22% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/05\/Cerno_logo_transparent.png\" alt=\"\" class=\"wp-image-81750 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"<\/div><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:22% auto\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/05\/Cerno_logo_transparent.png\" alt=\"\" class=\"wp-image-81750 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations. Our customers have found communication to be more effective since the SAFe implementation.\u201d<\/p>\n\n\n\n<p class=\"has-normal-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-7 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-2\">\u2014<strong>Sam Wu<\/strong>, Agile Head Coach and Training Director, Cerno<\/p>\n<\/div><\/div>\n"},{"blockName":"core\/spacer","attrs":{"height":"48px","width":"","lock":[],"metadata":[],"className":"","style":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","innerContent":["\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"],"rendered":"\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n"},{"blockName":"core\/columns","attrs":{"className":"border-b 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has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n","innerContent":["\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n"],"rendered":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"verticalAlignment":"center","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"align":"","content":"Deliver custom solutions faster and with higher quality for clients.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deliver custom solutions faster and with higher quality for clients.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deliver custom solutions faster and with higher quality for clients.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deliver custom solutions faster and with higher quality for clients.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-center\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-center\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deliver custom solutions faster and with higher quality for clients.<\/p>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns border-b border-gray\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns border-b border-gray\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns border-b border-gray is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-challenge\">Challenge:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Deliver custom solutions faster and with higher quality for clients.<\/p>\n<\/div>\n<\/div>\n"},{"blockName":"core\/columns","attrs":{"className":"border-b border-gray mt-6","verticalAlignment":"","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"verticalAlignment":"top","width":"25%","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/heading","attrs":{"level":3,"className":"mb-0","textAlign":"","content":"Industry:","levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-industry"},"innerBlocks":[],"innerHTML":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-industry\">Industry:<\/h3>\n","innerContent":["\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-industry\">Industry:<\/h3>\n"],"rendered":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-industry\">Industry:<\/h3>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-industry\">Industry:<\/h3>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"verticalAlignment":"center","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"align":"","content":"Information Technology, Software","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Information Technology, Software<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Information Technology, Software<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Information Technology, Software<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-center\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-center\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Information Technology, Software<\/p>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns border-b border-gray mt-6\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns border-b border-gray mt-6\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns border-b border-gray mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-industry\">Industry:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Information Technology, Software<\/p>\n<\/div>\n<\/div>\n"},{"blockName":"core\/columns","attrs":{"className":"border-b border-gray mt-6","verticalAlignment":"","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"verticalAlignment":"top","width":"25%","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/heading","attrs":{"level":3,"className":"mb-0","textAlign":"","content":"Results:","levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-results"},"innerBlocks":[],"innerHTML":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n","innerContent":["\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n"],"rendered":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"verticalAlignment":"center","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list","attrs":{"ordered":false,"values":"\n\n\n\n\n\n","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef"},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Delivery cycle time dropped<\/strong> by 58%","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Delivery cycle time dropped<\/strong> by 58%<\/li>\n","innerContent":["\n<li><strong>Delivery cycle time dropped<\/strong> by 58%<\/li>\n"],"rendered":"\n<li><strong>Delivery cycle time dropped<\/strong> by 58%<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n","innerContent":["\n<li>The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n"],"rendered":"\n<li>The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"The <strong>interface automation level increased<\/strong> from zero to 70 percent","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n","innerContent":["\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n"],"rendered":"\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Reported defects decreased<\/strong> from 13 times per release to five<br \/>","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<br><\/li>\n","innerContent":["\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<br><\/li>\n"],"rendered":"\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<br><\/li>\n"}],"innerHTML":"\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n\n\n\n\n\n<\/ul>\n","innerContent":["\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/ul>\n"],"rendered":"\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li><strong>Delivery cycle time dropped<\/strong> by 58%<\/li>\n\n\n\n<li>The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n\n\n\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n\n\n\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<br><\/li>\n<\/ul>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-center\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-center\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li><strong>Delivery cycle time dropped<\/strong> by 58%<\/li>\n\n\n\n<li>The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n\n\n\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n\n\n\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<br><\/li>\n<\/ul>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns border-b border-gray mt-6\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns border-b border-gray mt-6\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns border-b border-gray mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-results\">Results:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-e09a6937-03bf-4fa0-9ee6-45328c8ac0ef\" class=\"wp-block-list\">\n<li><strong>Delivery cycle time dropped<\/strong> by 58%<\/li>\n\n\n\n<li>The rate of<strong> release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n\n\n\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n\n\n\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<br><\/li>\n<\/ul>\n<\/div>\n<\/div>\n"},{"blockName":"core\/columns","attrs":{"verticalAlignment":"top","className":"mt-6","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"verticalAlignment":"top","width":"25%","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/heading","attrs":{"level":3,"className":"mb-0","textAlign":"","content":"Best Practices:","levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-best-practices"},"innerBlocks":[],"innerHTML":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n","innerContent":["\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n"],"rendered":"\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-top\" style=\"flex-basis:25%\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n<\/div>\n"},{"blockName":"core\/column","attrs":{"verticalAlignment":"top","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list","attrs":{"className":"mb-0","ordered":false,"values":"\n\n\n\n","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1"},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n","innerContent":["\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n"],"rendered":"\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Assess regularly<\/strong> \u2013 Inspect & Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Assess regularly<\/strong> \u2013 Inspect &amp; Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.<\/li>\n","innerContent":["\n<li><strong>Assess regularly<\/strong> \u2013 Inspect &amp; Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.<\/li>\n"],"rendered":"\n<li><strong>Assess regularly<\/strong> \u2013 Inspect &amp; Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&D, moved Cerno ahead with training and coaching.","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&amp;D, moved Cerno ahead with training and coaching.<\/li>\n","innerContent":["\n<li><strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&amp;D, moved Cerno ahead with training and coaching.<\/li>\n"],"rendered":"\n<li><strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&amp;D, moved Cerno ahead with training and coaching.<\/li>\n"}],"innerHTML":"\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n\n\n\n<\/ul>\n","innerContent":["\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">",null,"\n\n",null,"\n\n",null,"<\/ul>\n"],"rendered":"\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n\n\n\n<li><strong>Assess regularly<\/strong> \u2013 Inspect &amp; Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.<\/li>\n\n\n\n<li><strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&amp;D, moved Cerno ahead with training and coaching.<\/li>\n<\/ul>\n"}],"innerHTML":"\n<div class=\"wp-block-column is-vertically-aligned-top\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column is-vertically-aligned-top\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n\n\n\n<li><strong>Assess regularly<\/strong> \u2013 Inspect &amp; Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.<\/li>\n\n\n\n<li><strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&amp;D, moved Cerno ahead with training and coaching.<\/li>\n<\/ul>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns are-vertically-aligned-top mt-6 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<h3 class=\"wp-block-heading mb-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-best-practices\">Best Practices:<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<ul id=\"block-f9117a6b-0f4e-4a33-aef7-cade3bb8add1\" class=\"wp-block-list mb-0\">\n<li><strong>Power through setbacks<\/strong> \u2013 Find solutions and don\u2019t let them stop your momentum.<\/li>\n\n\n\n<li><strong>Assess regularly<\/strong> \u2013 Inspect &amp; Adapt and <a href=\"https:\/\/scaledagile.com\/training\/safe-devops\/\">DevOps<\/a> health checks keep teams aware of progress and on track toward goals.<\/li>\n\n\n\n<li><strong>Choose a compatible partner <\/strong>\u2013 A partner with a business view, not just R&amp;D, moved Cerno ahead with training and coaching.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n"},{"blockName":"core\/heading","attrs":{"textAlign":"","content":"Introduction","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-introduction"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-introduction\">Introduction<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"As a custom software factory, Cerno is poised for rapid growth as part of China\u2019s expansive technology market. The company delivers technologies such as artificial intelligence, blockchain, cloud computing, open source software, and IoT solutions for a diverse range of clients, from logistics to government.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As a custom software factory, Cerno is poised for rapid growth as part of China\u2019s expansive technology market. The company delivers technologies such as artificial intelligence, blockchain, cloud computing, open source software, and IoT solutions for a diverse range of clients, from logistics to government.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As a custom software factory, Cerno is poised for rapid growth as part of China\u2019s expansive technology market. The company delivers technologies such as artificial intelligence, blockchain, cloud computing, open source software, and IoT solutions for a diverse range of clients, from logistics to government.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">As a custom software factory, Cerno is poised for rapid growth as part of China\u2019s expansive technology market. The company delivers technologies such as artificial intelligence, blockchain, cloud computing, open source software, and IoT solutions for a diverse range of clients, from logistics to government.<\/p>\n"},{"blockName":"core\/media-text","attrs":{"align":"","mediaId":81755,"mediaLink":"https:\/\/scaledagile.com\/cerno_planning_group-1536x660\/","mediaType":"image","mediaWidth":33,"imageFill":true,"focalPoint":{"x":"0.27","y":"0.53"},"mediaAlt":"Cerno - SAFe Implementation for IT","mediaPosition":"left","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"verticalAlignment":"","allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"align":"","content":"To compete effectively, Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term, with the <strong>ultimate objective of being more client-focused.<\/strong>","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To compete effectively, Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term, with the <strong>ultimate objective of being more client-focused.<\/strong><\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To compete effectively, Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term, with the <strong>ultimate objective of being more client-focused.<\/strong><\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To compete effectively, Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term, with the <strong>ultimate objective of being more client-focused.<\/strong><\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cWe needed a next-generation software development method to <strong>meet customer needs<\/strong> and reach our goals,\u201d explained Sam Wu, Agile Head Coach and Training Director, Cerno.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe needed a next-generation software development method to <strong>meet customer needs<\/strong> and reach our goals,\u201d explained Sam Wu, Agile Head Coach and Training Director, Cerno.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe needed a next-generation software development method to <strong>meet customer needs<\/strong> and reach our goals,\u201d explained Sam Wu, Agile Head Coach and Training Director, Cerno.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe needed a next-generation software development method to <strong>meet customer needs<\/strong> and reach our goals,\u201d explained Sam Wu, Agile Head Coach and Training Director, Cerno.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Cerno\u2019s founders brought experience in developing software for the financial industry. They found the \u2018weak matrix\u2019 structure worked in HR outsourcing, but not so well in product delivery. (A weak matrix is an organizational structure in which the balance of power tilts decisively in the direction of line or functional management.)","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Cerno\u2019s founders brought experience in developing software for the financial industry. They found the \u2018weak matrix\u2019 structure worked in HR outsourcing, but not so well in product delivery. (A weak matrix is an organizational structure in which the balance of power tilts decisively in the direction of line or functional management.)<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Cerno\u2019s founders brought experience in developing software for the financial industry. They found the \u2018weak matrix\u2019 structure worked in HR outsourcing, but not so well in product delivery. (A weak matrix is an organizational structure in which the balance of power tilts decisively in the direction of line or functional management.)<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Cerno\u2019s founders brought experience in developing software for the financial industry. They found the \u2018weak matrix\u2019 structure worked in HR outsourcing, but not so well in product delivery. (A weak matrix is an organizational structure in which the balance of power tilts decisively in the direction of line or functional management.)<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"And while <strong>the traditionally waterfall company had experimented with Lean-Agile development in the past<\/strong>, they lacked the training or business support to build momentum.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">And while <strong>the traditionally waterfall company had experimented with Lean-Agile development in the past<\/strong>, they lacked the training or business support to build momentum.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">And while <strong>the traditionally waterfall company had experimented with Lean-Agile development in the past<\/strong>, they lacked the training or business support to build momentum.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">And while <strong>the traditionally waterfall company had experimented with Lean-Agile development in the past<\/strong>, they lacked the training or business support to build momentum.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:27% 53%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n\n\n\n\n\n<\/div><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:27% 53%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/div><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:33% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:27% 53%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To compete effectively, Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term, with the <strong>ultimate objective of being more client-focused.<\/strong><\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe needed a next-generation software development method to <strong>meet customer needs<\/strong> and reach our goals,\u201d explained Sam Wu, Agile Head Coach and Training Director, Cerno.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Cerno\u2019s founders brought experience in developing software for the financial industry. They found the \u2018weak matrix\u2019 structure worked in HR outsourcing, but not so well in product delivery. (A weak matrix is an organizational structure in which the balance of power tilts decisively in the direction of line or functional management.)<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">And while <strong>the traditionally waterfall company had experimented with Lean-Agile development in the past<\/strong>, they lacked the training or business support to build momentum.<\/p>\n<\/div><\/div>\n"},{"blockName":"core\/heading","attrs":{"marginTop":5,"textAlign":"","content":"SAFe\u00ae: The Path from Strategy to Delivery","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-safe-the-path-from-strategy-to-delivery"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-safe-the-path-from-strategy-to-delivery\">SAFe\u00ae: The Path from Strategy to Delivery<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-safe-the-path-from-strategy-to-delivery\">SAFe\u00ae: The Path from Strategy to Delivery<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-safe-the-path-from-strategy-to-delivery\">SAFe\u00ae: The Path from Strategy to Delivery<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"While attending <a href=\"https:\/\/scaledagile.com\/train-certify\/\">Leading SAFe\u00ae training<\/a>, a Cerno executive saw a promising path to Agile, leading Cerno to adopt the Scaled Agile Framework\u00ae (SAFe). \u201cIt was clear that <strong>we needed SAFe to make Cerno a total Agile enterprise<\/strong>, to expand Agile not only to product lines but also to the business and functional departments such as HR and finance,\u201d explained Liu Yilei, VP, Cerno. \u201c<strong>We saw SAFe as the model that would take us from strategy to delivery.<\/strong>\u201d","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">While attending <a href=\"https:\/\/scaledagile.com\/train-certify\/\">Leading SAFe\u00ae training<\/a>, a Cerno executive saw a promising path to Agile, leading Cerno to adopt the Scaled Agile Framework\u00ae (SAFe). \u201cIt was clear that <strong>we needed SAFe to make Cerno a total Agile enterprise<\/strong>, to expand Agile not only to product lines but also to the business and functional departments such as HR and finance,\u201d explained Liu Yilei, VP, Cerno. \u201c<strong>We saw SAFe as the model that would take us from strategy to delivery.<\/strong>\u201d<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">While attending <a href=\"https:\/\/scaledagile.com\/train-certify\/\">Leading SAFe\u00ae training<\/a>, a Cerno executive saw a promising path to Agile, leading Cerno to adopt the Scaled Agile Framework\u00ae (SAFe). \u201cIt was clear that <strong>we needed SAFe to make Cerno a total Agile enterprise<\/strong>, to expand Agile not only to product lines but also to the business and functional departments such as HR and finance,\u201d explained Liu Yilei, VP, Cerno. \u201c<strong>We saw SAFe as the model that would take us from strategy to delivery.<\/strong>\u201d<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">While attending <a href=\"https:\/\/scaledagile.com\/train-certify\/\">Leading SAFe\u00ae training<\/a>, a Cerno executive saw a promising path to Agile, leading Cerno to adopt the Scaled Agile Framework\u00ae (SAFe). \u201cIt was clear that <strong>we needed SAFe to make Cerno a total Agile enterprise<\/strong>, to expand Agile not only to product lines but also to the business and functional departments such as HR and finance,\u201d explained Liu Yilei, VP, Cerno. \u201c<strong>We saw SAFe as the model that would take us from strategy to delivery.<\/strong>\u201d<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cSAFe provided a comprehensive toolkit and an easy way to move forward,\u201d added Wu, who was hired at that time to lead the effort as the internal change agent. At the same time, the company brought in SAFe Gold partner Aura International for coaching and training.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cSAFe provided a comprehensive toolkit and an easy way to move forward,\u201d added Wu, who was hired at that time to lead the effort as the internal change agent. At the same time, the company brought in SAFe Gold partner Aura International for coaching and training.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cSAFe provided a comprehensive toolkit and an easy way to move forward,\u201d added Wu, who was hired at that time to lead the effort as the internal change agent. At the same time, the company brought in SAFe Gold partner Aura International for coaching and training.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cSAFe provided a comprehensive toolkit and an easy way to move forward,\u201d added Wu, who was hired at that time to lead the effort as the internal change agent. At the same time, the company brought in SAFe Gold partner Aura International for coaching and training.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Per the SAFe Implementation Roadmap, James Li, Principal Consultant from Aura, led the SAFe Executive Workshop. Jack Xu, Senior Consultant from Aura, delivered SAFe\u00ae for Teams training and helped prepare for the first Program Increment (PI) planning event. They organized teams, reconfigured the office to better support those teams, and reorganized the product plan with user-story mapping.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Per the SAFe Implementation Roadmap, James Li, Principal Consultant from Aura, led the SAFe Executive Workshop. Jack Xu, Senior Consultant from Aura, delivered SAFe\u00ae for Teams training and helped prepare for the first Program Increment (PI) planning event. They organized teams, reconfigured the office to better support those teams, and reorganized the product plan with user-story mapping.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Per the SAFe Implementation Roadmap, James Li, Principal Consultant from Aura, led the SAFe Executive Workshop. Jack Xu, Senior Consultant from Aura, delivered SAFe\u00ae for Teams training and helped prepare for the first Program Increment (PI) planning event. They organized teams, reconfigured the office to better support those teams, and reorganized the product plan with user-story mapping.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Per the SAFe Implementation Roadmap, James Li, Principal Consultant from Aura, led the SAFe Executive Workshop. Jack Xu, Senior Consultant from Aura, delivered SAFe\u00ae for Teams training and helped prepare for the first Program Increment (PI) planning event. They organized teams, reconfigured the office to better support those teams, and reorganized the product plan with user-story mapping.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"For the first Agile Release Train launch, <strong>they began with four Agile teams\u2014the entire R&D team plus Infrastructure and Operations\u2014on an existing initiative<\/strong> to digitalize a logistics solution for a client.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">For the first Agile Release Train launch, <strong>they began with four Agile teams\u2014the entire R&amp;D team plus Infrastructure and Operations\u2014on an existing initiative<\/strong> to digitalize a logistics solution for a client.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">For the first Agile Release Train launch, <strong>they began with four Agile teams\u2014the entire R&amp;D team plus Infrastructure and Operations\u2014on an existing initiative<\/strong> to digitalize a logistics solution for a client.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">For the first Agile Release Train launch, <strong>they began with four Agile teams\u2014the entire R&amp;D team plus Infrastructure and Operations\u2014on an existing initiative<\/strong> to digitalize a logistics solution for a client.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"From that first PI, team leaders embraced the Lean-Agile mindset. <strong>They identified priorities based on business value and began allowing people to self-organize.<\/strong> Instead of waiting to be assigned work, developers identified the work based on business objectives, committed to the work in PI Planning, and moved forward with it.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">From that first PI, team leaders embraced the Lean-Agile mindset. <strong>They identified priorities based on business value and began allowing people to self-organize.<\/strong> Instead of waiting to be assigned work, developers identified the work based on business objectives, committed to the work in PI Planning, and moved forward with it.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">From that first PI, team leaders embraced the Lean-Agile mindset. <strong>They identified priorities based on business value and began allowing people to self-organize.<\/strong> Instead of waiting to be assigned work, developers identified the work based on business objectives, committed to the work in PI Planning, and moved forward with it.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">From that first PI, team leaders embraced the Lean-Agile mindset. <strong>They identified priorities based on business value and began allowing people to self-organize.<\/strong> Instead of waiting to be assigned work, developers identified the work based on business objectives, committed to the work in PI Planning, and moved forward with it.<\/p>\n"},{"blockName":"core\/columns","attrs":{"verticalAlignment":"","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"width":"100%","verticalAlignment":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<div class=\"wp-block-column\" style=\"flex-basis:100%\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column\" style=\"flex-basis:100%\"><\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns\"><\/div>\n","innerContent":["\n<div class=\"wp-block-columns\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n"},{"blockName":"core\/heading","attrs":{"marginTop":5,"textAlign":"","content":"More Stories in Less Time\u2014Despite Setbacks","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-more-stories-in-less-time-despite-setbacks"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-more-stories-in-less-time-despite-setbacks\">More Stories in Less Time\u2014Despite Setbacks<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-more-stories-in-less-time-despite-setbacks\">More Stories in Less Time\u2014Despite Setbacks<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-more-stories-in-less-time-despite-setbacks\">More Stories in Less Time\u2014Despite Setbacks<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Though Cerno set out to follow SAFe by the book, <strong>they ran into roadblocks that forced mid-course adjustments.<\/strong> In middle of the first PI, the Systems Architect left, leading Cerno to assemble a team to assume his responsibilities.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Though Cerno set out to follow SAFe by the book, <strong>they ran into roadblocks that forced mid-course adjustments.<\/strong> In middle of the first PI, the Systems Architect left, leading Cerno to assemble a team to assume his responsibilities.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Though Cerno set out to follow SAFe by the book, <strong>they ran into roadblocks that forced mid-course adjustments.<\/strong> In middle of the first PI, the Systems Architect left, leading Cerno to assemble a team to assume his responsibilities.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Though Cerno set out to follow SAFe by the book, <strong>they ran into roadblocks that forced mid-course adjustments.<\/strong> In middle of the first PI, the Systems Architect left, leading Cerno to assemble a team to assume his responsibilities.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Additionally, the customer cut some funding because of market forces. And when managers wanted to move some teams to another client project, it nearly stopped the train. <strong>Given technical and capacity challenges, Cerno chose to postpone 15 percent of the high-risk PI objectives and scale back the size of the train.<\/strong>","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, the customer cut some funding because of market forces. And when managers wanted to move some teams to another client project, it nearly stopped the train. <strong>Given technical and capacity challenges, Cerno chose to postpone 15 percent of the high-risk PI objectives and scale back the size of the train.<\/strong><\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, the customer cut some funding because of market forces. And when managers wanted to move some teams to another client project, it nearly stopped the train. <strong>Given technical and capacity challenges, Cerno chose to postpone 15 percent of the high-risk PI objectives and scale back the size of the train.<\/strong><\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, the customer cut some funding because of market forces. And when managers wanted to move some teams to another client project, it nearly stopped the train. <strong>Given technical and capacity challenges, Cerno chose to postpone 15 percent of the high-risk PI objectives and scale back the size of the train.<\/strong><\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Developers also found it challenging to transition from private to public code, a decision made to reduce bottlenecks in bug fixes and hidden technical debt. <strong>As the project team transitioned away from three-week waterfall development, the coaching team helped set code standards.<\/strong> In time, they found that developers took more pride in their code because of its public nature.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Developers also found it challenging to transition from private to public code, a decision made to reduce bottlenecks in bug fixes and hidden technical debt. <strong>As the project team transitioned away from three-week waterfall development, the coaching team helped set code standards.<\/strong> In time, they found that developers took more pride in their code because of its public nature.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Developers also found it challenging to transition from private to public code, a decision made to reduce bottlenecks in bug fixes and hidden technical debt. <strong>As the project team transitioned away from three-week waterfall development, the coaching team helped set code standards.<\/strong> In time, they found that developers took more pride in their code because of its public nature.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Developers also found it challenging to transition from private to public code, a decision made to reduce bottlenecks in bug fixes and hidden technical debt. <strong>As the project team transitioned away from three-week waterfall development, the coaching team helped set code standards.<\/strong> In time, they found that developers took more pride in their code because of its public nature.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Even with the early challenges, the Inspect and Adapt session after the first PI showed the teams had met PI objectives and reduced defects. <strong>The ART could produce 45 stories per two-week iteration, on average, by the end of the first PI<\/strong>, compared to 30 stories per three-week iteration in waterfall.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Even with the early challenges, the Inspect and Adapt session after the first PI showed the teams had met PI objectives and reduced defects. <strong>The ART could produce 45 stories per two-week iteration, on average, by the end of the first PI<\/strong>, compared to 30 stories per three-week iteration in waterfall.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Even with the early challenges, the Inspect and Adapt session after the first PI showed the teams had met PI objectives and reduced defects. <strong>The ART could produce 45 stories per two-week iteration, on average, by the end of the first PI<\/strong>, compared to 30 stories per three-week iteration in waterfall.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Even with the early challenges, the Inspect and Adapt session after the first PI showed the teams had met PI objectives and reduced defects. <strong>The ART could produce 45 stories per two-week iteration, on average, by the end of the first PI<\/strong>, compared to 30 stories per three-week iteration in waterfall.<\/p>\n"},{"blockName":"core\/media-text","attrs":{"align":"wide","mediaPosition":"right","mediaId":81755,"mediaLink":"https:\/\/scaledagile.com\/cerno_planning_group-1536x660\/","mediaType":"image","mediaWidth":33,"imageFill":true,"focalPoint":{"x":"0.76","y":"0.53"},"mediaAlt":"Cerno - SAFe Implementation for IT","mediaUrl":"","linkDestination":"","linkTarget":"","href":"","rel":"","linkClass":"","mediaSizeSlug":"","isStackedOnMobile":true,"verticalAlignment":"","allowedBlocks":[],"useFeaturedImage":false,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/heading","attrs":{"textAlign":"","content":"Routine DevOps Health Checks","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-routine-devops-health-checks"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-routine-devops-health-checks\">Routine DevOps Health Checks<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-routine-devops-health-checks\">Routine DevOps Health Checks<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-routine-devops-health-checks\">Routine DevOps Health Checks<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"When Cerno first introduced DevOps practices, the company lacked a SAFe DevOps Practitioner. Still, they made progress on a delivery pipeline and staging environment, supported a grayscale release of a product, and shortened the time to release future versions.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When Cerno first introduced DevOps practices, the company lacked a SAFe DevOps Practitioner. Still, they made progress on a delivery pipeline and staging environment, supported a grayscale release of a product, and shortened the time to release future versions.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When Cerno first introduced DevOps practices, the company lacked a SAFe DevOps Practitioner. Still, they made progress on a delivery pipeline and staging environment, supported a grayscale release of a product, and shortened the time to release future versions.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When Cerno first introduced DevOps practices, the company lacked a SAFe DevOps Practitioner. Still, they made progress on a delivery pipeline and staging environment, supported a grayscale release of a product, and shortened the time to release future versions.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Additionally, <strong>they formed a new system integration testing (SIT) plan that shrunk testing time by 25 percent initially<\/strong>, and then by half, freeing the development team to put more effort into new features.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, <strong>they formed a new system integration testing (SIT) plan that shrunk testing time by 25 percent initially<\/strong>, and then by half, freeing the development team to put more effort into new features.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, <strong>they formed a new system integration testing (SIT) plan that shrunk testing time by 25 percent initially<\/strong>, and then by half, freeing the development team to put more effort into new features.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, <strong>they formed a new system integration testing (SIT) plan that shrunk testing time by 25 percent initially<\/strong>, and then by half, freeing the development team to put more effort into new features.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"To expedite progress, they began conducting DevOps health checks. Early on, those <strong>checks uncovered opportunities to improve delivery<\/strong>. To stay on track, they now perform this exercise every PI. With the habit of regular checks, <strong>Cerno has made strides with automated testing and continuous integration\/continuous deployment<\/strong>.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To expedite progress, they began conducting DevOps health checks. Early on, those <strong>checks uncovered opportunities to improve delivery<\/strong>. To stay on track, they now perform this exercise every PI. With the habit of regular checks, <strong>Cerno has made strides with automated testing and continuous integration\/continuous deployment<\/strong>.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To expedite progress, they began conducting DevOps health checks. Early on, those <strong>checks uncovered opportunities to improve delivery<\/strong>. To stay on track, they now perform this exercise every PI. With the habit of regular checks, <strong>Cerno has made strides with automated testing and continuous integration\/continuous deployment<\/strong>.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To expedite progress, they began conducting DevOps health checks. Early on, those <strong>checks uncovered opportunities to improve delivery<\/strong>. To stay on track, they now perform this exercise every PI. With the habit of regular checks, <strong>Cerno has made strides with automated testing and continuous integration\/continuous deployment<\/strong>.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"To support their efforts, they also established Communities of Practice and hold monthly technical workshops for developers.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To support their efforts, they also established Communities of Practice and hold monthly technical workshops for developers.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To support their efforts, they also established Communities of Practice and hold monthly technical workshops for developers.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To support their efforts, they also established Communities of Practice and hold monthly technical workshops for developers.<\/p>\n"}],"innerHTML":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">\n\n\n\n\n\n\n\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:76% 53%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\"\/><\/figure><\/div>\n","innerContent":["\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:76% 53%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\"\/><\/figure><\/div>\n"],"rendered":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill\" style=\"grid-template-columns:auto 33%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-routine-devops-health-checks\">Routine DevOps Health Checks<\/h2>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When Cerno first introduced DevOps practices, the company lacked a SAFe DevOps Practitioner. Still, they made progress on a delivery pipeline and staging environment, supported a grayscale release of a product, and shortened the time to release future versions.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Additionally, <strong>they formed a new system integration testing (SIT) plan that shrunk testing time by 25 percent initially<\/strong>, and then by half, freeing the development team to put more effort into new features.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To expedite progress, they began conducting DevOps health checks. Early on, those <strong>checks uncovered opportunities to improve delivery<\/strong>. To stay on track, they now perform this exercise every PI. With the habit of regular checks, <strong>Cerno has made strides with automated testing and continuous integration\/continuous deployment<\/strong>.<\/p>\n\n\n\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To support their efforts, they also established Communities of Practice and hold monthly technical workshops for developers.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg);background-position:76% 53%\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/Cerno_Planning_Group-1536x660-1-1024x440.jpg\" alt=\"Cerno - SAFe Implementation for IT\" class=\"wp-image-81755 size-full\"\/><\/figure><\/div>\n"},{"blockName":"core\/heading","attrs":{"marginTop":5,"textAlign":"","content":"Delivery Cycle Time Down 58 Percent","level":2,"levelOptions":[],"placeholder":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":"h-delivery-cycle-time-down-58-percent"},"innerBlocks":[],"innerHTML":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-delivery-cycle-time-down-58-percent\">Delivery Cycle Time Down 58 Percent<\/h2>\n","innerContent":["\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-delivery-cycle-time-down-58-percent\">Delivery Cycle Time Down 58 Percent<\/h2>\n"],"rendered":"\n<h2 class=\"wp-block-heading has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-delivery-cycle-time-down-58-percent\">Delivery Cycle Time Down 58 Percent<\/h2>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Today, Cerno runs two ARTs with 80 people. These high-confidence teams agree on, and begin working on, requirements faster. <strong>They communicate and collaborate more tightly than before they introduced SAFe<\/strong> and are continuously improving.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Today, Cerno runs two ARTs with 80 people. These high-confidence teams agree on, and begin working on, requirements faster. <strong>They communicate and collaborate more tightly than before they introduced SAFe<\/strong> and are continuously improving.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Today, Cerno runs two ARTs with 80 people. These high-confidence teams agree on, and begin working on, requirements faster. <strong>They communicate and collaborate more tightly than before they introduced SAFe<\/strong> and are continuously improving.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Today, Cerno runs two ARTs with 80 people. These high-confidence teams agree on, and begin working on, requirements faster. <strong>They communicate and collaborate more tightly than before they introduced SAFe<\/strong> and are continuously improving.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"When the ART completed work with one client, they simply switched the train to support another logistics client with a similar solution\u2014effectively a plug-and-play release train. <strong>The company then added a second ART to deliver value to another client.<\/strong> Each train continues to serve a single client.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When the ART completed work with one client, they simply switched the train to support another logistics client with a similar solution\u2014effectively a plug-and-play release train. <strong>The company then added a second ART to deliver value to another client.<\/strong> Each train continues to serve a single client.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When the ART completed work with one client, they simply switched the train to support another logistics client with a similar solution\u2014effectively a plug-and-play release train. <strong>The company then added a second ART to deliver value to another client.<\/strong> Each train continues to serve a single client.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">When the ART completed work with one client, they simply switched the train to support another logistics client with a similar solution\u2014effectively a plug-and-play release train. <strong>The company then added a second ART to deliver value to another client.<\/strong> Each train continues to serve a single client.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"To date, Cerno has made remarkable progress:","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To date, Cerno has made remarkable progress:<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To date, Cerno has made remarkable progress:<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">To date, Cerno has made remarkable progress:<\/p>\n"},{"blockName":"core\/list","attrs":{"ordered":false,"values":"\n\n\n\n\n\n\n\n","type":"","start":0,"reversed":false,"placeholder":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Delivery cycle time dropped<\/strong> from 3\u00bd weeks to two weeks, or 58 percent","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Delivery cycle time dropped<\/strong> from 3\u00bd weeks to two weeks, or 58 percent<\/li>\n","innerContent":["\n<li><strong>Delivery cycle time dropped<\/strong> from 3\u00bd weeks to two weeks, or 58 percent<\/li>\n"],"rendered":"\n<li><strong>Delivery cycle time dropped<\/strong> from 3\u00bd weeks to two weeks, or 58 percent<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"The average offline time for a new <strong>production environment release decreased<\/strong> from 3\u00bd hours to half an hour","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>The average offline time for a new <strong>production environment release decreased<\/strong> from 3\u00bd hours to half an hour<\/li>\n","innerContent":["\n<li>The average offline time for a new <strong>production environment release decreased<\/strong> from 3\u00bd hours to half an hour<\/li>\n"],"rendered":"\n<li>The average offline time for a new <strong>production environment release decreased<\/strong> from 3\u00bd hours to half an hour<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"The rate of <strong>release failure went down<\/strong> from 0.6 times on average per release to 0","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>The rate of <strong>release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n","innerContent":["\n<li>The rate of <strong>release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n"],"rendered":"\n<li>The rate of <strong>release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"The <strong>interface automation level increased<\/strong> from zero to 70 percent","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n","innerContent":["\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n"],"rendered":"\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n"},{"blockName":"core\/list-item","attrs":{"placeholder":"","content":"<strong>Reported defects decreased<\/strong> from 13 times per release to five","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<\/li>\n","innerContent":["\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<\/li>\n"],"rendered":"\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<\/li>\n"}],"innerHTML":"\n<ul class=\"wp-block-list\">\n\n\n\n\n\n\n\n<\/ul>\n","innerContent":["\n<ul class=\"wp-block-list\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>Delivery cycle time dropped<\/strong> from 3\u00bd weeks to two weeks, or 58 percent<\/li>\n\n\n\n<li>The average offline time for a new <strong>production environment release decreased<\/strong> from 3\u00bd hours to half an hour<\/li>\n\n\n\n<li>The rate of <strong>release failure went down<\/strong> from 0.6 times on average per release to 0<\/li>\n\n\n\n<li>The <strong>interface automation level increased<\/strong> from zero to 70 percent<\/li>\n\n\n\n<li><strong>Reported defects decreased<\/strong> from 13 times per release to five<\/li>\n<\/ul>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Most importantly, Cerno realized its goal of becoming a more customer-centric organization.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Most importantly, Cerno realized its goal of becoming a more customer-centric organization.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Most importantly, Cerno realized its goal of becoming a more customer-centric organization.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Most importantly, Cerno realized its goal of becoming a more customer-centric organization.<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations,\u201d Wu said. \u201c<strong>Our customers have found communication to be more effective since the SAFe implementation.<\/strong>\u201d","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations,\u201d Wu said. \u201c<strong>Our customers have found communication to be more effective since the SAFe implementation.<\/strong>\u201d<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations,\u201d Wu said. \u201c<strong>Our customers have found communication to be more effective since the SAFe implementation.<\/strong>\u201d<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cWe collaborate more than ever with our customers by involving them in planning as much as we can. And we deliver frequent demos\u2014even beyond customers\u2019 expectations,\u201d Wu said. \u201c<strong>Our customers have found communication to be more effective since the SAFe implementation.<\/strong>\u201d<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"\u201cThis is the first SAFe transformation case I have coached in a local company in China,\u201d Li said. \u201cAlthough there\u2019s still more to improve, it is really a great and wonderful start! It is a significant milestone for SAFe in China.\u201d","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cThis is the first SAFe transformation case I have coached in a local company in China,\u201d Li said. \u201cAlthough there\u2019s still more to improve, it is really a great and wonderful start! It is a significant milestone for SAFe in China.\u201d<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cThis is the first SAFe transformation case I have coached in a local company in China,\u201d Li said. \u201cAlthough there\u2019s still more to improve, it is really a great and wonderful start! It is a significant milestone for SAFe in China.\u201d<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\u201cThis is the first SAFe transformation case I have coached in a local company in China,\u201d Li said. \u201cAlthough there\u2019s still more to improve, it is really a great and wonderful start! It is a significant milestone for SAFe in China.\u201d<\/p>\n"},{"blockName":"core\/paragraph","attrs":{"align":"","content":"Looking ahead, Cerno is building toward agility beyond solution delivery, into administrative management and marketing\u2014to become <strong>a total Agile enterprise<\/strong>.","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Looking ahead, Cerno is building toward agility beyond solution delivery, into administrative management and marketing\u2014to become <strong>a total Agile enterprise<\/strong>.<\/p>\n","innerContent":["\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Looking ahead, Cerno is building toward agility beyond solution delivery, into administrative management and marketing\u2014to become <strong>a total Agile enterprise<\/strong>.<\/p>\n"],"rendered":"\n<p class=\"border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">Looking ahead, Cerno is building toward agility beyond solution delivery, into administrative management and marketing\u2014to become <strong>a total Agile enterprise<\/strong>.<\/p>\n"},{"blockName":"core\/columns","attrs":{"verticalAlignment":"","isStackedOnMobile":true,"templateLock":null,"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/column","attrs":{"width":"100%","verticalAlignment":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/group","attrs":{"tagName":"div","templateLock":null,"allowedBlocks":[],"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"ariaLabel":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/image","attrs":{"id":184581,"width":"285px","height":"auto","aspectRatio":"1","sizeSlug":"full","linkDestination":"none","align":"center","blob":"","url":"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/casestudy-cerno-feature-img.jpg","alt":"A 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class=\"wp-block-heading has-medium-font-size has-margin-top-0 has-margin-right-0 has-margin-bottom-1 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-share\">Share:<\/h4>\n"],"rendered":"\n<h4 class=\"wp-block-heading has-medium-font-size has-margin-top-0 has-margin-right-0 has-margin-bottom-1 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-share\">Share:<\/h4>\n"},{"blockName":"core\/social-links","attrs":{"iconColor":"","customIconColor":"","iconColorValue":"","iconBackgroundColor":"","customIconBackgroundColor":"","iconBackgroundColorValue":"","openInNewTab":false,"showLabels":false,"size":"","lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","gradient":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/social-link","attrs":{"url":"https:\/\/www.linkedin.com","service":"linkedin","label":"","rel":"","lock":[],"metadata":[],"className":"","openPopupId":""},"innerBlocks":[],"innerHTML":"","innerContent":[],"rendered":"<li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path 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class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5.27 9.221A2.775 2.775 0 0 0 2.498 11.993a2.785 2.785 0 0 0 1.6 2.511 5.337 5.337 0 0 0 2.374 4.11 9.386 9.386 0 0 0 5.539 1.7 9.386 9.386 0 0 0 5.541-1.7 5.331 5.331 0 0 0 2.372-4.114 2.787 2.787 0 0 0 1.583-2.5 2.775 2.775 0 0 0-2.772-2.772 2.742 2.742 0 0 0-1.688.574 9.482 9.482 0 0 0-4.637-1.348v-.008a2.349 2.349 0 0 1 2.011-2.316 1.97 1.97 0 0 0 1.926 1.521 1.98 1.98 0 0 0 1.978-1.978 1.98 1.98 0 0 0-1.978-1.978 1.985 1.985 0 0 0-1.938 1.578 3.183 3.183 0 0 0-2.849 3.172v.011a9.463 9.463 0 0 0-4.59 1.35 2.741 2.741 0 0 0-1.688-.574Zm6.736 9.1a3.162 3.162 0 0 1-2.921-1.944.215.215 0 0 1 .014-.2.219.219 0 0 1 .168-.106 27.327 27.327 0 0 1 2.74-.133 27.357 27.357 0 0 1 2.74.133.219.219 0 0 1 .168.106.215.215 0 0 1 .014.2 3.158 3.158 0 0 1-2.921 1.944Zm3.743-3.157a1.265 1.265 0 0 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d=\"M15.6,7.2H14v1.5h1.6c2,0,3.7,1.7,3.7,3.7s-1.7,3.7-3.7,3.7H14v1.5h1.6c2.8,0,5.2-2.3,5.2-5.2,0-2.9-2.3-5.2-5.2-5.2zM4.7,12.4c0-2,1.7-3.7,3.7-3.7H10V7.2H8.4c-2.9,0-5.2,2.3-5.2,5.2,0,2.9,2.3,5.2,5.2,5.2H10v-1.5H8.4c-2,0-3.7-1.7-3.7-3.7zm4.6.9h5.3v-1.5H9.3v1.5z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Link<\/span><\/a><\/li>"}],"innerHTML":"\n<ul class=\"wp-block-social-links\">\n\n\n\n\n\n\n\n\n\n\n\n<\/ul>\n","innerContent":["\n<ul class=\"wp-block-social-links\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"<\/ul>\n"],"rendered":"\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 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c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-twitter  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22.23,5.924c-0.736,0.326-1.527,0.547-2.357,0.646c0.847-0.508,1.498-1.312,1.804-2.27 c-0.793,0.47-1.671,0.812-2.606,0.996C18.324,4.498,17.257,4,16.077,4c-2.266,0-4.103,1.837-4.103,4.103 c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Twitter<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-reddit  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v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram  wp-block-social-link\"><a 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c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-twitter  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22.23,5.924c-0.736,0.326-1.527,0.547-2.357,0.646c0.847-0.508,1.498-1.312,1.804-2.27 c-0.793,0.47-1.671,0.812-2.606,0.996C18.324,4.498,17.257,4,16.077,4c-2.266,0-4.103,1.837-4.103,4.103 c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Twitter<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-reddit  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5.27 9.221A2.775 2.775 0 0 0 2.498 11.993a2.785 2.785 0 0 0 1.6 2.511 5.337 5.337 0 0 0 2.374 4.11 9.386 9.386 0 0 0 5.539 1.7 9.386 9.386 0 0 0 5.541-1.7 5.331 5.331 0 0 0 2.372-4.114 2.787 2.787 0 0 0 1.583-2.5 2.775 2.775 0 0 0-2.772-2.772 2.742 2.742 0 0 0-1.688.574 9.482 9.482 0 0 0-4.637-1.348v-.008a2.349 2.349 0 0 1 2.011-2.316 1.97 1.97 0 0 0 1.926 1.521 1.98 1.98 0 0 0 1.978-1.978 1.98 1.98 0 0 0-1.978-1.978 1.985 1.985 0 0 0-1.938 1.578 3.183 3.183 0 0 0-2.849 3.172v.011a9.463 9.463 0 0 0-4.59 1.35 2.741 2.741 0 0 0-1.688-.574Zm6.736 9.1a3.162 3.162 0 0 1-2.921-1.944.215.215 0 0 1 .014-.2.219.219 0 0 1 .168-.106 27.327 27.327 0 0 1 2.74-.133 27.357 27.357 0 0 1 2.74.133.219.219 0 0 1 .168.106.215.215 0 0 1 .014.2 3.158 3.158 0 0 1-2.921 1.944Zm3.743-3.157a1.265 1.265 0 0 1-1.4-1.371 1.954 1.954 0 0 1 .482-1.442 1.15 1.15 0 0 1 .842-.379 1.7 1.7 0 0 1 1.49 1.777 1.323 1.323 0 0 1-.325 1.015 1.476 1.476 0 0 1-1.089.4Zm-7.485 0a1.476 1.476 0 0 1-1.086-.4 1.323 1.323 0 0 1-.325-1.016 1.7 1.7 0 0 1 1.49-1.777 1.151 1.151 0 0 1 .843.379 1.951 1.951 0 0 1 .481 1.441 1.276 1.276 0 0 1-1.403 1.373Z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Reddit<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-mail  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-chain  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M15.6,7.2H14v1.5h1.6c2,0,3.7,1.7,3.7,3.7s-1.7,3.7-3.7,3.7H14v1.5h1.6c2.8,0,5.2-2.3,5.2-5.2,0-2.9-2.3-5.2-5.2-5.2zM4.7,12.4c0-2,1.7-3.7,3.7-3.7H10V7.2H8.4c-2.9,0-5.2,2.3-5.2,5.2,0,2.9,2.3,5.2,5.2,5.2H10v-1.5H8.4c-2,0-3.7-1.7-3.7-3.7zm4.6.9h5.3v-1.5H9.3v1.5z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Link<\/span><\/a><\/li><\/ul>\n<\/div><\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-column\" style=\"flex-basis:100%\">\n\n\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-column\" style=\"flex-basis:100%\">",null,"\n\n",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/casestudy-cerno-feature-img.jpg\" alt=\"A stock image of someone talking on the phone\" class=\"wp-image-184581\" style=\"aspect-ratio:1;width:285px;height:auto\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size has-margin-top-0 has-margin-right-0 has-margin-bottom-1 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-share\">Share:<\/h4>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12,4.622c2.403,0,2.688,0.009,3.637,0.052c0.877,0.04,1.354,0.187,1.671,0.31c0.42,0.163,0.72,0.358,1.035,0.673 c0.315,0.315,0.51,0.615,0.673,1.035c0.123,0.317,0.27,0.794,0.31,1.671c0.043,0.949,0.052,1.234,0.052,3.637 s-0.009,2.688-0.052,3.637c-0.04,0.877-0.187,1.354-0.31,1.671c-0.163,0.42-0.358,0.72-0.673,1.035 c-0.315,0.315-0.615,0.51-1.035,0.673c-0.317,0.123-0.794,0.27-1.671,0.31c-0.949,0.043-1.233,0.052-3.637,0.052 s-2.688-0.009-3.637-0.052c-0.877-0.04-1.354-0.187-1.671-0.31c-0.42-0.163-0.72-0.358-1.035-0.673 c-0.315-0.315-0.51-0.615-0.673-1.035c-0.123-0.317-0.27-0.794-0.31-1.671C4.631,14.688,4.622,14.403,4.622,12 s0.009-2.688,0.052-3.637c0.04-0.877,0.187-1.354,0.31-1.671c0.163-0.42,0.358-0.72,0.673-1.035 c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-twitter  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22.23,5.924c-0.736,0.326-1.527,0.547-2.357,0.646c0.847-0.508,1.498-1.312,1.804-2.27 c-0.793,0.47-1.671,0.812-2.606,0.996C18.324,4.498,17.257,4,16.077,4c-2.266,0-4.103,1.837-4.103,4.103 c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Twitter<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-reddit  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5.27 9.221A2.775 2.775 0 0 0 2.498 11.993a2.785 2.785 0 0 0 1.6 2.511 5.337 5.337 0 0 0 2.374 4.11 9.386 9.386 0 0 0 5.539 1.7 9.386 9.386 0 0 0 5.541-1.7 5.331 5.331 0 0 0 2.372-4.114 2.787 2.787 0 0 0 1.583-2.5 2.775 2.775 0 0 0-2.772-2.772 2.742 2.742 0 0 0-1.688.574 9.482 9.482 0 0 0-4.637-1.348v-.008a2.349 2.349 0 0 1 2.011-2.316 1.97 1.97 0 0 0 1.926 1.521 1.98 1.98 0 0 0 1.978-1.978 1.98 1.98 0 0 0-1.978-1.978 1.985 1.985 0 0 0-1.938 1.578 3.183 3.183 0 0 0-2.849 3.172v.011a9.463 9.463 0 0 0-4.59 1.35 2.741 2.741 0 0 0-1.688-.574Zm6.736 9.1a3.162 3.162 0 0 1-2.921-1.944.215.215 0 0 1 .014-.2.219.219 0 0 1 .168-.106 27.327 27.327 0 0 1 2.74-.133 27.357 27.357 0 0 1 2.74.133.219.219 0 0 1 .168.106.215.215 0 0 1 .014.2 3.158 3.158 0 0 1-2.921 1.944Zm3.743-3.157a1.265 1.265 0 0 1-1.4-1.371 1.954 1.954 0 0 1 .482-1.442 1.15 1.15 0 0 1 .842-.379 1.7 1.7 0 0 1 1.49 1.777 1.323 1.323 0 0 1-.325 1.015 1.476 1.476 0 0 1-1.089.4Zm-7.485 0a1.476 1.476 0 0 1-1.086-.4 1.323 1.323 0 0 1-.325-1.016 1.7 1.7 0 0 1 1.49-1.777 1.151 1.151 0 0 1 .843.379 1.951 1.951 0 0 1 .481 1.441 1.276 1.276 0 0 1-1.403 1.373Z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Reddit<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-mail  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-chain  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M15.6,7.2H14v1.5h1.6c2,0,3.7,1.7,3.7,3.7s-1.7,3.7-3.7,3.7H14v1.5h1.6c2.8,0,5.2-2.3,5.2-5.2,0-2.9-2.3-5.2-5.2-5.2zM4.7,12.4c0-2,1.7-3.7,3.7-3.7H10V7.2H8.4c-2.9,0-5.2,2.3-5.2,5.2,0,2.9,2.3,5.2,5.2,5.2H10v-1.5H8.4c-2,0-3.7-1.7-3.7-3.7zm4.6.9h5.3v-1.5H9.3v1.5z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Link<\/span><\/a><\/li><\/ul>\n<\/div><\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns\"><\/div>\n","innerContent":["\n<div class=\"wp-block-columns\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img src=\"https:\/\/scaledagile.com\/wp-content\/uploads\/2020\/06\/casestudy-cerno-feature-img.jpg\" alt=\"A stock image of someone talking on the phone\" class=\"wp-image-184581\" style=\"aspect-ratio:1;width:285px;height:auto\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-object-object-border-color border-0 has-margin-top-5 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size has-margin-top-0 has-margin-right-0 has-margin-bottom-1 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\" id=\"h-share\">Share:<\/h4>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram  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lg:mt-0","verticalAlignment":"","width":"","allowedBlocks":[],"templateLock":null,"lock":[],"metadata":[],"style":[],"backgroundColor":"","textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/group","attrs":{"className":"box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8","backgroundColor":"white","tagName":"div","templateLock":null,"allowedBlocks":[],"lock":[],"metadata":[],"align":"","style":[],"textColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","layout":[],"ariaLabel":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/paragraph","attrs":{"className":"font-headline text-primary text-xl m-0","fontSize":"x-large","align":"","content":"<strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs","dropCap":false,"placeholder":"","direction":"","lock":[],"metadata":[],"style":[],"backgroundColor":"","textColor":"","gradient":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[],"innerHTML":"\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs<\/p>\n","innerContent":["\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs<\/p>\n"],"rendered":"\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs<\/p>\n"},{"blockName":"core\/buttons","attrs":{"layout":{"type":"flex","justifyContent":"left","orientation":"horizontal"},"lock":[],"metadata":[],"align":"","className":"","style":[],"backgroundColor":"","gradient":"","fontSize":"","fontFamily":"","borderColor":"","openPopupId":"","anchor":""},"innerBlocks":[{"blockName":"core\/button","attrs":{"className":"is-style-link-button","icon":"forward","iconPosition":"after","tagName":"a","type":"button","textAlign":"","url":"https:\/\/scaledagile.com\/case_study\/amdocs\/","title":"","text":"Read the Case 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has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\" rel=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\">Read the Case Study<\/a><\/div>\n"],"rendered":"\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\" rel=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\">Read the Case Study<\/a><\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-buttons has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><\/div>\n","innerContent":["\n<div class=\"wp-block-buttons has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\" rel=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\">Read the Case Study<\/a><\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\" rel=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\">Read the Case Study<\/a><\/div>\n<\/div>\n<\/div><\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-column mt-4 lg:mt-0\"><\/div>\n","innerContent":["\n<div class=\"wp-block-column mt-4 lg:mt-0\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-column mt-4 lg:mt-0 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\" rel=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\">Read the Case Study<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-columns\">\n\n<\/div>\n","innerContent":["\n<div class=\"wp-block-columns\">",null,"\n\n",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-green p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Back to: All Case Studies <\/span><\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/insights-customer-stories\/\">Explore more Case Studies<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column mt-4 lg:mt-0 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\" rel=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\">Read the Case Study<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n"}],"innerHTML":"\n<div class=\"wp-block-group alignfull py-12 has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><\/div>\n","innerContent":["\n<div class=\"wp-block-group alignfull py-12 has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\">",null,"<\/div>\n"],"rendered":"\n<div class=\"wp-block-group alignfull py-12 has-border-color has-object-object-border-color border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-green p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Back to: All Case Studies <\/span><\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/insights-customer-stories\/\">Explore more Case Studies<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column mt-4 lg:mt-0 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group box-border border-solid border border-gray rounded-md shadow-inner-left-sai-gold p-8 has-border-color has-object-object-border-color has-white-background-color has-background border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"font-headline text-primary text-xl m-0 has-x-large-font-size border-0 has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><strong><span class=\"has-inline-color has-sai-navy-color\">Suggested Case Study: <\/span><\/strong>Amdocs<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0 is-horizontal is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-7e5fce0a wp-block-buttons is-content-justification-left-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-button has-margin-top-0 has-margin-right-0 has-margin-bottom-0 has-margin-left-0 has-padding-top-0 has-padding-right-0 has-padding-bottom-0 has-padding-left-0\"><a class=\"wp-block-button__link wp-element-button has-icon has-icon--forward icon-position--after\" href=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\" rel=\"https:\/\/scaledagile.com\/case_study\/amdocs\/\">Read the Case Study<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cerno - Becoming Agile Enterprise by Adopting SAFe | Scaled Agile<\/title>\n<meta name=\"description\" content=\"Cerno set out to elevate the speed of delivery, reduce defects, and improve the quality of its solutions in the long term by adopting SAFe.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scaledagile.com\/case_study\/cerno\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cerno - SAFe Adoption to Become a Total Agile Enterprise\" \/>\n<meta property=\"og:description\" content=\"Cerno set out to elevate the speed of 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